Account Director - FSI

PLAYBOOK; Australia; On-site; AUD 100,000 - 140,000; Full time

Job summary

A global leader in CX solutions is seeking a Mid-Senior level professional to drive revenue growth in the Australian Financial Services sector. You will partner with teams to build a pipeline, foster relationships with key clients, and design high-impact campaigns tailored to your market. The ideal candidate will have a proven track record in selling high-value CX solutions, a strong network in the Financial Services landscape, and experience in business development. This full-time role offers significant opportunities for impact and rewards.

Qualifications

• Demonstrated success in selling high-value CX or adjacent SaaS solutions.
• Deep understanding of the Australian Financial Services landscape.
• Proven ability to build strong relationships with senior influencers.

Responsibilities

• Partner with the Financial Services team to build a robust pipeline.
• Drive cross-sell and upsell opportunities within existing customers.
• Collaborate with teams to design high-impact campaigns tailored to the territory.

Skills

Selling high-value CX solutions

Understanding of Australian Financial Services landscape

Relationship building with senior influencers

Business development and scaling

Job description

Direct message the job poster from PLAYBOOK

Building the highest performing revenue teams in APJ | GTM | SaaS

• ​A global leader in CX solutions with a strong foothold across BFSI, Public Sector, Healthcare, Utilities etc.
• Serving hundreds of enterprise clients worldwide, the business operates across multiple geographies with 500 employees globally, including 50 team members in AU and offices in Sydney/Melbourne.
• Partner closely with the Financial Services team to build a robust pipeline of net-new business across target accounts.
• Drive cross-sell and upsell opportunities within existing customers, uncovering new avenues for revenue growth.
• Collaborate with marketing, operations, and business development teams to design and execute high-impact campaigns tailored to your territory.
• Expand focus within key verticals by crafting compelling, value-led propositions for target segments.
• Build and maintain strong relationships with major Financial Services organisations, engaging key decision-makers and influencers.

About You

• Demonstrated success selling high-value CX or adjacent SaaS solutions into enterprise customers.
• Deep understanding of the Australian Financial Services landscape, with experience engaging strategic accounts and key partners in this sector.
• Proven ability to build strong relationships with senior influencers and effectively leverage your existing network across partners and prospects.
• A track record of building and scaling business across Australia, ideally with experience extending into ANZ.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job Function

• Business Development, Sales, and Consulting

Industries

• Business Consulting and Services
• IT Services and IT Consulting
• Software Development