A&E Front Desk & Patient Services Coordinator

Pindara Private Hospital

Gold Coast City

Sur place

AUD 57 000 - 81 000

Temps partiel

Il y a 13 jours

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Avantages offerts par ce poste

Career growth
Ramsay Rewards
Flexible rostering
Wellbeing support

Résumé du poste

Ramsay HealthCare is seeking a proactive medical receptionist to join the A&E Administrative team. This permanent part-time role requires covering a 24/7 rotating roster with early mornings, evenings, weekends and after-hours, supporting patient check-in, billing, and communications in a busy hospital setting.

The role emphasises exceptional patient service, accuracy, and multitasking across multiple systems, with flexible rostering options and opportunities for professional development within

Qualifications

  • Previous experience as a medical receptionist.
  • Certificate in Medical Terminology desirable.
  • Strong computer literacy including MS Office.
  • Experience with hospital mainframe systems.

Responsabilités

  • Manage switchboard and direct inquiries to appropriate areas.
  • Check-in patients and process ambulance arrivals.
  • Process patient billing and liaise with Medicare, DVA and Workcover.
  • Provide front-of-house service and support to Emergency Department.
  • Maintain accurate data across multiple computer systems.

Connaissances

Reception experience
Multi-system navigation
Customer service
Attention to detail
Independent worker
Fast-paced environment

Formation

Certificate in Medical Terminology

Outils

MS Office
Hospital mainframe systems
Keyboard proficiency

Description du poste

Ramsay HealthCare is seeking a proactive medical receptionist to join the A&E Administrative team. This permanent part-time role requires covering a 24/7 rotating roster with early mornings, evenings, weekends and after-hours, supporting patient check-in, billing, and communications in a busy hospital setting.

The role emphasises exceptional patient service, accuracy, and multitasking across multiple systems, with flexible rostering options and opportunities for professional development within

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