Strategic Logistics Account Manager (AU Growth)

Flexport; Sydney; On-site; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Superannuation

Health stipend (monthly)

Phone bill reimbursement

Travel reimbursement

Company stock

Job summary

Flexport Australia seeks an experienced Account Manager to grow a portfolio of clients, deepen relationships, and uncover new opportunities across supply chains. You’ll own client outcomes, work with cross-functional teams, and help shape Flexport’s regional presence with a technology-first mindset.

You’ll leverage a client-service mindset, strategic vision, and hands-on execution to drive growth, retention, and product adoption in a fast-paced, global logistics environment.

Qualifications

• 5+ years of experience in sales, account management or supply chain operations.
• Background in logistics, freight forwarding, or supply chain is highly preferred.
• Excellent communication and negotiation skills across all channels.

Responsibilities

• Take ownership of business growth within your portfolio by upselling and cross-selling Flexport's supply chain and tech products.
• Understand clients' goals and Flexport services to proactively close and deliver new solutions.
• Serve as the client's trusted advisor, advocating for their needs internally and finding win-win solutions.
• Run regular client touchpoints and business reviews to demonstrate value and drive retention, on-site and online.
• Work cross-functionally across Supply Chain Operations, Procurement, Implementation, and Trade & Financial Services to execute client strategy.
• Proactively monitor client health to catch opportunities early and align client and business goals.
• Champion product adoption by mastering the Flexport platform and showing clients how to get the most out of it.

Skills

5+ years sales/AM

Logistics / supply chain

Communication

Negotiation

Cross-functional collab

Strategic sales

Job description

Flexport Australia seeks an experienced Account Manager to grow a portfolio of clients, deepen relationships, and uncover new opportunities across supply chains. You’ll own client outcomes, work with cross-functional teams, and help shape Flexport’s regional presence with a technology-first mindset.

You’ll leverage a client-service mindset, strategic vision, and hands-on execution to drive growth, retention, and product adoption in a fast-paced, global logistics environment.