2IC - Ocean Beach Hotel

Feros Hotel Group; Shellharbour; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Staff discounts

Job summary

Ocean Beach Hotel, a flagship venue in the Feros Group, offers a waterfront setting with a recently renovated deck. We are seeking an experienced 2IC to partner with the Licensee, lead the team, uphold service standards and drive venue performance.

This is a genuine leadership role with a clear pathway to Licensee within a growing group. Availability for evenings, weekends and public holidays is required.

Qualifications

• Proven experience as a 2IC or Duty Manager in a busy, fast-paced pub.
• Strong product knowledge across food, beverage (including cellar), TAB and gaming.
• Current RSA, RCG and ARCG (essential), with First Aid certificate preferred.
• Confident, people-first leadership, plus excellent communication and organisation skills.
• Flexibility to work a roster that includes evenings, weekends and public holidays.

Responsibilities

• The team: coach, mentor and develop our staff, and work with the Licensee on recruitment, induction and performance standards.
• The guest experience: set and uphold service standards, and handle complaints and enquiries with confidence.
• The venue: drive the presentation of every area, including the renovated waterfront deck, and ensure opening/closing procedures run smoothly.
• Compliance: make sure all RSA conditions and the Plan of Management are followed.
• The numbers: reconcile daily electronic takings, cash handling and floats.

Skills

2IC or Duty Manager experience

Food & beverage knowledge

RSA/RCG/ARCG (essential)

First Aid (preferred)

People leadership

Flexible roster availability

Job description

Ready for your next step towards Licensee?

Ocean Beach Hotel is one of the most beautiful venues around. It has stunning water views and a freshly renovated outdoor deck overlooking the water, and it's where guests come to relax and enjoy the best of coastal pub life.

We're looking for an experienced, hands‑on 2IC to partner with our Licensee in running this flagship venue. This is a genuine leadership role, not just another Duty Manager shift. You'll help shape the team, the guest experience and the venue's performance, with a clear pathway to Licensee within a growing group.

What you'll lead

The team: coach, mentor and develop our staff, and work with the Licensee on recruitment, induction and performance standards

The guest experience: set and uphold our service standards, and handle complaints and enquiries with confidence

The venue: drive the presentation of every area, including our newly renovated waterfront deck, and make sure opening and closing procedures run smoothly

Compliance: make sure all RSA conditions and the Plan of Management are followed

The numbers: reconcile daily electronic takings, cash handling and floats

What you'll bring

Proven experience as a 2IC or Duty Manager in a busy, fast‑paced pub

Strong product knowledge across food, beverage (including cellar), TAB and gaming

Current RSA, RCG and ARCG (essential), with First Aid certificate preferred

Confident, people‑first leadership, plus excellent communication and organisation skills

Flexibility to work a roster that includes evenings, weekends and public holidays

Why Feros Group?

Since the early 1970s, Feros Group has grown into one of the region's leading hospitality groups, with 9 venues across the Sutherland Shire, Sydney CBD and the NSW South Coast, and several new venues in the pipeline.

We're family‑ founded and community‑focused, and we invest in our people.

Work with a view:

a newly renovated waterfront venue you'll be proud to lead

Real career progression:

we promote from within, and new venues mean new leadership opportunities

Generous staff discounts

across all Feros Group venues

Ongoing development

from a group that's passionate about growing its leaders

A fun, supportive team

with regular social events