2IC to Licensee: Lead a Waterfront Pub Team

Feros Hotel Group; Shellharbour; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Staff discounts

Job summary

Ocean Beach Hotel, a flagship venue in the Feros Group, offers a waterfront setting with a recently renovated deck. We are seeking an experienced 2IC to partner with the Licensee, lead the team, uphold service standards and drive venue performance.

This is a genuine leadership role with a clear pathway to Licensee within a growing group. Availability for evenings, weekends and public holidays is required.

Qualifications

• Proven experience as a 2IC or Duty Manager in a busy, fast-paced pub.
• Strong product knowledge across food, beverage (including cellar), TAB and gaming.
• Current RSA, RCG and ARCG (essential), with First Aid certificate preferred.
• Confident, people-first leadership, plus excellent communication and organisation skills.
• Flexibility to work a roster that includes evenings, weekends and public holidays.

Responsibilities

• The team: coach, mentor and develop our staff, and work with the Licensee on recruitment, induction and performance standards.
• The guest experience: set and uphold service standards, and handle complaints and enquiries with confidence.
• The venue: drive the presentation of every area, including the renovated waterfront deck, and ensure opening/closing procedures run smoothly.
• Compliance: make sure all RSA conditions and the Plan of Management are followed.
• The numbers: reconcile daily electronic takings, cash handling and floats.

Skills

2IC or Duty Manager experience

Food & beverage knowledge

RSA/RCG/ARCG (essential)

First Aid (preferred)

People leadership

Flexible roster availability

Job description

Ocean Beach Hotel, a flagship venue in the Feros Group, offers a waterfront setting with a recently renovated deck. We are seeking an experienced 2IC to partner with the Licensee, lead the team, uphold service standards and drive venue performance.

This is a genuine leadership role with a clear pathway to Licensee within a growing group. Availability for evenings, weekends and public holidays is required.