Floor Manager

Harvey Norman Global Pty Limited; Greater Bendigo; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Staff discounts

Career progression

Commission earnings

Promotions incentives

Support network

Positive environment

Job summary

Harvey Norman is seeking a customer-focused 2IC for the Kangaroo Flat Electrical Team. You will deliver Great Service, Always!, leveraging in-depth electrical product knowledge to assist customers and drive sales.

You should bring retail management basics, a proven sales track record, and a passion for leading and energising a team, with flexibility to cover varied trading hours.

Qualifications

• Experience in a customer-focused retail environment.
• Ability to maximize sales and meet store targets.
• Flexible across retail trading hours, including weekends and holidays.

Responsibilities

• Provide exceptional customer service and product advice to drive sales.
• Support coaching and motivation within the team to improve performance.

Skills

Retail passion

Customer service

Communication skills

Team player

Electrical product knowledge

Job description

Job no: 577201

Work type: Full Time

Location: Kangaroo Flat

Categories: Sales

• Full time Position
• Guaranteed base earnings + attractive commission
• Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman BenidigoElectrical Team is seeking a passionate, customer service focused 2IC to join them in delivering Great Service, Always! to their customers.

As a 2IC, you have an understanding of retail management, life at home solutions and a desire to find the best outcome for our customers.

To be successful you must:

• Have a passion for retail
• Be highly motivated and results driven person with outstanding customer service and communication skills
• Enjoy working in a team environment

What we require:

• Experience in (or ability to work in) a customer focused, successful retail business
• A high level of Electrical product knowledge to support customer queries
• Experience in retail management with an excellent sales track record
• Have the ability to maximize sales, assist with coaching, leading and motivating an enthusiastic team
• Ability to service your customers while managing work tasks around their needs
• Going above and beyond to provide exceptional customer focused problem solving
• Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
• Passion to exceed store sales targets
• Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

• Generous staff discounts
• Career pathway opportunities
• Attractive commission based structures
• Fantastic incentive based promotions
• Harvey Norman is a strong advocate of career progression with a wide support network for professional development
• An environment where good performance is recognised and rewarded
• A flexible and positive work environment

Advertised: 13 Oct 2026 AUS Eastern Daylight Time

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