Technical & Warranty Manager – Automotive OEM (Austria)

JobsinAustria; Wien; Vor Ort; EUR 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Company car with fuel card

Annual bonus

Office environment

Zusammenfassung

AutoWallis Group, a leading mobility provider in Central and Eastern Europe, seeks a Technical & Warranty Manager for its Geely team in Austria. You will respond to technical inquiries, manage warranty cases, and develop training for staff and partners.

The ideal candidate has German fluency, advanced English, at least three years in a similar role (OEM/NSC/distributor), and proven Austrian automotive market experience.

Qualifikationen

• German language fluent.
• Advanced English.
• 3+ years in a similar role.
• Experience with OEM/NSC or distributor.
• Experience in the Austrian automotive market is mandatory.
• Sales, communication and negotiation skills.
• Advanced PC skills.
• Driving license B.

Aufgaben

• Respond to technical enquiries from the service network and end users promptly.
• Manage warranty cases to provide solutions with minimal effort and inconvenience.
• Develop and deliver product training sessions.
• Analyse aftersales data to generate clear reports for other business functions.
• Collaborate with other areas of the business and partner organisations for timely technical solutions.
• Update technical documents to support products and markets.
• Process warranty claims and ensure proper documentation.
• Reconcile warranty receivables with payments and follow up on outstanding claims.
• Track warranty parts and arrange shipping or scrapping.
• Keep informed on recalls and bulletins.
• Perform other duties as assigned.
• Maintain parts business and check dealer status.

Kenntnisse

German fluency

English proficiency

3+ years experience

OEM/NSC/Distributor exp

Austrian automotive market exp

Sales & negotiation

PC skills

Driving license B

Geely team experience

Jobbeschreibung

AutoWallis Group, a leading mobility provider in Central and Eastern Europe, seeks a Technical & Warranty Manager for its Geely team in Austria. You will respond to technical inquiries, manage warranty cases, and develop training for staff and partners.

The ideal candidate has German fluency, advanced English, at least three years in a similar role (OEM/NSC/distributor), and proven Austrian automotive market experience.