ServiceNow SPM Tester

Alldus; Wien; On-site; EUR 83,000 - 124,000; Part time

Job summary

Alldus in Vienna is seeking a German-speaking ServiceNow SPM Tester for a short-term contract. You will support QA across the ServiceNow Strategic Portfolio Management platform, working with business users, developers and delivery teams to validate functions against requirements and prepare for stakeholder acceptance.

The role demands fluency in German and English, several years of testing or business analysis experience, and familiarity with ServiceNow environments.

Qualifications

• Several years of testing or business analysis experience.
• German and English fluency required.
• Experience with ServiceNow projects is preferred.

Responsibilities

• Develop, execute and document test cases across Demand, Portfolio, Project and Resource Management, and Enterprise Agile Planning.
• Assess requirements, user stories and acceptance criteria for completeness and testability.
• Plan and carry out functional, regression and end-to-end testing.
• Confirm functionality meets requirements before handover to stakeholders.
• Guide business users through UAT preparation and evaluation of results.
• Manage UAT findings and coordinate resolution with developers.
• Provide QA input and facilitate stakeholder discussions on solutions.

Skills

German language

English language

Testing experience

Business analysis

SAFe experience

Education

ISTQB certification

Tools

ServiceNow ATF

Test Management 2.0

Job description

Our client, a leading transport organization, is hiring a German-speaking ServiceNow SPM Tester to join their team in Vienna, Austria on a short-term contract. The successful candidate will support quality assurance across the organisation's ServiceNow Strategic Portfolio Management platform, working closely with business users, developers and delivery teams to validate functionality against business requirements and prepare it for stakeholder acceptance.

Responsibilities

• Develop, execute and document test cases across Demand, Portfolio, Project and Resource Management, as well as Enterprise Agile Planning.
• Assess requirements, user stories and acceptance criteria to ensure they are complete, clear and testable.
• Independently plan and carry out functional, regression and end-to-end testing.
• Confirm that functionality meets agreed requirements and acceptance criteria before stakeholder handover.
• Guide business users through UAT preparation, test execution and evaluation of results.
• Manage UAT findings, distinguish defects from requirement gaps, document issues and coordinate resolution with developers.
• Provide QA input within the team and facilitate stakeholder discussions to agree on practical solutions.

Skillset

• Fluency in German and English is required.
• Several years of experience in testing or business analysis, preferably on ServiceNow projects.
• A strong understanding of at least two SPM disciplines: Demand Management, Portfolio Management, Project Management, Financial Planning, Resource Management or Enterprise Agile Planning.
• Proven experience in test design, test case development and defect management.
• Familiarity with exploratory, risk-based and regression testing techniques.
• Experience delivering within agile teams, ideally using SAFe.
• Strong communication skills and the ability to facilitate stakeholder discussions.
• The ability to work independently and methodically, with close attention to detail and a clear focus on quality and user needs.
• Experience with ServiceNow Automated Test Framework (ATF), Test Management 2.0 or complex enterprise environments would be beneficial, as would ISTQB certification.