Senior Order Management & Customer Experience Lead

Austria Technologie & Systemtechnik AG; Leoben; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Structured onboarding program

Continual training opportunities

Modern company canteen

Free parking spaces

Diverse health measures

Zusammenfassung

Austria Technologie & Systemtechnik AG is looking for a passionate Senior Customer Service Representative Order Management in Leoben, Austria. In this role, you will lead customer service and order management activities, ensuring excellent service throughout the order-to-cash process.

Ideal candidates will have strong experience in customer-facing operations, excellent communication skills, and proficiency with ERP systems like SAP. The position offers professional growth opportunities, a structured onboarding program, and a range of benefits including modern company canteen and health measures.

Qualifikationen

• Strong experience in customer-facing operations and order processing.
• Background in Customer Service or Supply Chain Coordination.
• Strong analytical thinking and problem-solving capabilities.

Aufgaben

• Lead and coordinate customer service-related topics for assigned customers.
• Manage customer orders and delivery date confirmations.
• Analyze operational processes and recommend improvements.

Kenntnisse

Customer Service

Order Management

SAP

Analytical Thinking

Project Coordination

Fluent German

Fluent English

Tools

Microsoft Excel

ERP Systems

MS Office Applications

Jobbeschreibung

Austria Technologie & Systemtechnik AG is looking for a passionate Senior Customer Service Representative Order Management in Leoben, Austria. In this role, you will lead customer service and order management activities, ensuring excellent service throughout the order-to-cash process.

Ideal candidates will have strong experience in customer-facing operations, excellent communication skills, and proficiency with ERP systems like SAP. The position offers professional growth opportunities, a structured onboarding program, and a range of benefits including modern company canteen and health measures.