Senior Order Management & Customer Experience Lead
Austria Technologie & Systemtechnik AG
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Benefits offered by this job
Job summary
Austria Technologie & Systemtechnik AG is looking for a passionate Senior Customer Service Representative Order Management in Leoben, Austria. In this role, you will lead customer service and order management activities, ensuring excellent service throughout the order-to-cash process.
Ideal candidates will have strong experience in customer-facing operations, excellent communication skills, and proficiency with ERP systems like SAP. The position offers professional growth opportunities, a structured onboarding program, and a range of benefits including modern company canteen and health measures.
Qualifications
- Strong experience in customer-facing operations and order processing.
- Background in Customer Service or Supply Chain Coordination.
- Strong analytical thinking and problem-solving capabilities.
Responsibilities
- Lead and coordinate customer service-related topics for assigned customers.
- Manage customer orders and delivery date confirmations.
- Analyze operational processes and recommend improvements.
Skills
Tools
Job description
Austria Technologie & Systemtechnik AG is looking for a passionate Senior Customer Service Representative Order Management in Leoben, Austria. In this role, you will lead customer service and order management activities, ensuring excellent service throughout the order-to-cash process.
Ideal candidates will have strong experience in customer-facing operations, excellent communication skills, and proficiency with ERP systems like SAP. The position offers professional growth opportunities, a structured onboarding program, and a range of benefits including modern company canteen and health measures.
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