Senior Global Accounts Manager – Payments

Global Payments s.r.o. Austria; Wien; On-site; EUR 90,000 - 130,000; Full time

Job summary

Global Payments in Vienna is seeking a Senior Account Manager to lead strategic client partnerships and drive revenue growth across a diverse portfolio. You will engage with executive stakeholders, coordinate cross-functional efforts, and ensure an exceptional client experience.

You will own governance, renewals, and growth opportunities, collaborating with sales, product, and operations to deliver sustained value for global clients.

Qualifications

• 8+ years in client relationship or account management.
• Experience handling executive-level stakeholders in large organizations.
• Background in payments, fintech, or banking.
• Proven revenue growth and contract renewal experience.
• Strong communication, presentation, and negotiation skills.
• Ability to coordinate cross-functional teams to resolve issues.

Responsibilities

• Serve as the primary strategic contact for a portfolio of key client accounts.
• Lead governance activities, including business reviews and performance reporting.
• Coordinate resolution of complex service and technical issues with internal teams.
• Develop and execute account growth strategies to expand product adoption.
• Manage commercial activities including renewals, forecasting, and account planning.

Skills

Executive stakeholder management

Payments industry experience

Commercial acumen

Contract renewals

Revenue growth

Communication

Negotiation

Job description

Global Payments in Vienna is seeking a Senior Account Manager to lead strategic client partnerships and drive revenue growth across a diverse portfolio. You will engage with executive stakeholders, coordinate cross-functional efforts, and ensure an exceptional client experience.

You will own governance, renewals, and growth opportunities, collaborating with sales, product, and operations to deliver sustained value for global clients.