Sales Operations Coordinator

happtiq; Wien; Remote; EUR 41,000 - 50,000; Full time

Benefits offered by this job

Annual Wiener Linien ticket

Fully stocked kitchen

Gaming corner

JobRad bicycle lease

Work flexibility

Job summary

happtiq is seeking a Sales Operations Coordinator to support our cofounder of sales and help bring structure to administrative tasks behind the scenes.

You will maintain documentation, coordinate tasks, and ensure opportunities move forward smoothly, while keeping the CRM and pipeline accurate. The role includes renewals, onboarding, and vendor program administration, with collaboration across consulting teams.

Qualifications

• Minimum 2 years in sales operations, sales support, or admin roles.
• Deep understanding of CRM systems and accurate data handling.
• Fluent in German and English, written and spoken.

Responsibilities

• Independently prepare, review, and process sales documentation (proposals, orders, NDAs, SOWs, vendor contracts).
• Manage contract and offer bookings in vendor systems with accurate deal registration.
• Maintain CRM and pipeline with up-to-date leads, opportunities, and client interactions.
• Assist with sales reporting and ensure visibility for decision-making.
• Own end-to-end renewals for existing clients, including commitments and incentives.
• Track deadlines and ensure timely completion of tasks.
• Document processes and identify automation opportunities to improve sales ops.
• Coordinate with consulting team for smooth handovers from contracts to delivery.
• Oversee end-to-end client onboarding and provide operational support early in engagements.
• Support Vendor Partner Program administration, track incentives and program changes.

Skills

Strong organizational skills

Bilingual German/English

Tools

CRM tools

Job description

Your Mission

You’ll support our cofounder in charge of sales, helping ensure that our sales processes run smoothly behind the scenes. Your role is to bring structure and clarity to the administrative side of sales, helping the team stay organized and efficient.

You’ll assist with maintaining accurate documentation, coordinating tasks, and making sure opportunities move forward without friction.

What You'll Do

• Independently prepare, review, and process sales documentation without requiring manual iterations. This includes proposals, order forms, NDAs, Statements of Work and Vendor contracts
• Manage the booking of contracts and offers within vendor systems, ensuring accurate deal registration.
• Maintain our pipeline and CRM with accurate, up-to-date information on leads, opportunities, and client interactions.
• Support reporting on deals, and sales activities, ensuring visibility for decision-making.
• Proactively manage the end-to-end renewals process for existing clients independently handling commit and incentive calculations.
• Track deadlines, follow up on outstanding items, and ensure processes are completed on time.
• Continuously improve sales operations by documenting processes and identifying opportunities to simplify or automate tasks.
• Coordinate with the consulting team to enable smooth handovers from signed contracts to delivery.
• Manage end-to-end client onboarding and provide operational support during the early stages of client engagement.
• Support Vendor Partner Program administration. Track incentives, certifications, and programmatic changes, while managing deal reviews and support cases.

What We’re Looking For

• Experience: At least 2 years in sales operations, sales support, or an administrative role, ideally within a fast-paced IT, tech, or consulting environment.
• Technical Skills & Business Logic Deep proficiency with CRM tools. You possess strong commercial common sense, can quickly grasp logical connections, accurately calculate margins, and independently execute complex workflows.
• Communication: Fluent in German and English, both written and spoken, with the ability to coordinate across teams and interact confidently with leadership.
• Proactive & Collaborative: You are a self-starter who does not wait for step-by-step instructions. You take ownership, anticipate what’s needed, keep processes moving, and can juggle multiple tasks while staying organized and reliable.
• Agility: You thrive in a dynamic environment, prioritizing outcomes over low-impact details. You manage your time professionally to deliver routine tasks rapidly and execute project-based assignments strictly on deadline.

Why Join happtiq?

• Innovative Culture: Work with the latest technologies in a team that thrives on creativity and automation.
• Work-Life Balance: Flexible hours, remote work options, and a strong focus on your well-being.
• Growth Opportunities: We invest in continuous learning through training, certifications, and professional development.
• Dynamic Team Spirit: From team events to "workations", we foster a culture of connection and collaboration across our teams.
• Awesome Perks: Annual Wiener Linien ticket; fully stocked kitchen with snacks and drinks; gaming corner with a PS5 and Nintendo Switch; myClubs Vouchers; option to lease bicycles or e-bikes through JobRad.
• Open communication culture: Ideas and feedback are always welcome, whether they’re about tools, projects, or team improvements.

We offer a competitive starting salary of €45,738 per year, with opportunities for negotiation depending on your expertise and career accomplishments.

At happtiq, we’re a close-knit team of over 20 enthusiasts who believe in doing things differently. We celebrate diversity and are committed to creating an inclusive environment where everyone feels valued and empowered to thrive. We welcome applicants from all backgrounds, experiences, and perspectives to join us in shaping the future of cloud innovation.