[RWFSL] - Head Sommelier

Rosewood Hotel Group; Österreich; Vor Ort; EUR 65.000 - 90.000; Vollzeit

Zusammenfassung

Rosewood Schloss Fuschl in Austria is seeking a Head Sommelier to lead the wine program and elevate guest experiences through expert pairing, storytelling, and flawless service.

You will inspire and develop the service team, curate diverse wine lists, and ensure exceptional guest journeys across dining experiences, with a strong focus on Sense of Place and international guest expectations.

Qualifikationen

• Significant experience as a Sommelier or Head Sommelier in luxury hospitality.
• Extensive knowledge of international wines and beverage trends.
• Strong leadership and team development abilities.
• Fluency in English and German; additional languages are a plus.
• Passion for hospitality, storytelling and guest delight.

Aufgaben

• Lead and continuously develop the resort's wine program with a diverse selection.
• Curate wine lists aligned with culinary philosophy and Sense of Place.
• Provide expert recommendations and personalized service to guests.
• Lead, train, and mentor service teams on wine knowledge and service standards.
• Oversee wine inventory management, ordering, stock control and cellar organization.
• Monitor beverage costs and contribute to financial performance.
• Maintain relationships with suppliers, wineries and beverage partners.
• Act as a visible floor ambassador for the wine program and guest engagement.

Kenntnisse

Sommelier Expertise

Wine Knowledge

Leadership

Communication Skills

Guest Service

Inventory Management

Ausbildung

Sommelier Certification

Jobbeschreibung

OUR PURPOSE AND CULTURE

We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.

THE TEAM

You will be part of the Food & Beverage team at Rosewood Schloss Fuschl, working closely with the Director of Food & Beverage, Restaurant Management teams, Culinary leadership, and our service professionals.

This role collaborates across departments to create exceptional wine experiences, ensuring that Rosewood's commitment to luxury, personalization, and Sense of Place is reflected in every guest interaction.

YOUR ROLE

As Head Sommelier, you will lead the wine program at Rosewood Schloss Fuschl, curating exceptional wine experiences that complement our culinary offerings and reflect the unique character of the destination. You will play a key role in elevating the guest journey through expert recommendations, exceptional service, and a passion for storytelling.

With a strong presence on the floor, you will act as an ambassador for the wine program while inspiring and developing the service team to deliver memorable and personalized experiences for every guest.

HOW YOU'LL MAKE THE PLACE

• Lead and continuously develop the resort's wine program, ensuring an exceptional and diverse selection of wines and beverages


• Curate wine lists that align with Rosewood's culinary philosophy, guest preferences, and Sense of Place


• Provide expert wine recommendations and personalized service to enhance the guest dining experience


• Create memorable moments through wine storytelling, tastings, pairings, and educational experiences


• Collaborate closely with Culinary and Restaurant teams to develop wine pairing menus and seasonal offerings


• Maintain strong relationships with suppliers, wineries, and beverage partners


• Oversee wine inventory management, ordering processes, stock control, and cellar organization


• Monitor beverage costs and contribute to financial performance through effective inventory and purchasing strategies


• Lead, train, and mentor service teams on wine knowledge, service standards, and upselling opportunities


• Ensure compliance with all beverage regulations, quality standards, and Rosewood brand guidelines


• Act as a visible presence on the floor, engaging with guests and building lasting relationships


• Stay informed of industry trends, emerging wine regions, and market developments to continuously enhance the wine program

COULD THIS BE YOU?

• You have significant experience as a Sommelier, Head Sommelier, or in a similar wine-focused role within luxury hospitality or fine dining environments


• You possess extensive knowledge of international wines, spirits, and beverage trends


• You are passionate about creating exceptional guest experiences through personalized and intuitive service


• You have experience managing wine inventories, purchasing processes, and beverage cost control


• You are a natural leader with the ability to inspire, coach, and develop team members


• You demonstrate excellent communication, presentation, and interpersonal skills


• You are confident engaging with discerning international guests and building meaningful relationships


• You possess a recognized Sommelier certification or equivalent wine qualification


• You speak fluent English AND German; and additional languages are a strong advantage


• You are passionate about hospitality, storytelling, and creating unforgettable dining experiences

OUR COMMITMENT TO YOU

At Rosewood Hotel Group, your voice is heard - and valued. We're a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture, and geography of our destinations.

We're not only committed to building and nurturing genuine, long-lasting relationships but to transforming them - and our Diversity, Equity & Inclusion (DEI) strategy helps put these principles into practice.