Onsite Luxury Concierge & Operations Lead

Bramble Ski; Gemeinde Weißenbach am Lech; Vor Ort; EUR 25.000 - 33.000; Vollzeit

Zusammenfassung

Bramble Ski by Le Collectionist is seeking an Onsite Concierge & Operations Associate to support daily operations at one of our luxury Alpine residences during the winter season. You will be the primary guest contact, leading the front-of-house and housekeeping teams to ensure service and presentation meet the highest standards.

This hands-on leadership role requires discretion, strong operational skills, and a passion for mountain hospitality.

Qualifikationen

• Minimum 2-3 years' experience in luxury hospitality or concierge roles.
• Confident team leader with excellent interpersonal and communication skills.
• Strong knowledge of luxury service standards and guest expectations.
• Hands-on and adaptable, with the ability to work both independently and as part of a team.

Aufgaben

• Act as the main point of contact for guests from arrival through departure.
• Lead the front-of-house and housekeeping team within the residence.
• Oversee daily service routines and uphold Bramble Ski's hospitality standards.
• Work with Head Housekeeper and Chef to ensure seamless guest service.
• Coordinate with resort staff and central management for smooth operations.

Kenntnisse

Team leadership

Interpersonal communication

Luxury service standards

Problem-solving

Organisational skills

English fluency

French language

Tools

Scheduling apps

CRM

POS systems

Jobbeschreibung

Bramble Ski by Le Collectionist is seeking an Onsite Concierge & Operations Associate to support daily operations at one of our luxury Alpine residences during the winter season. You will be the primary guest contact, leading the front-of-house and housekeeping teams to ensure service and presentation meet the highest standards.

This hands-on leadership role requires discretion, strong operational skills, and a passion for mountain hospitality.