Lead Luxury Alpine Residence Concierge

Hospitaliti; Gemeinde Weißenbach am Lech; Vor Ort; EUR 29.000 - 38.000; Vollzeit

Benefits dieser Stelle

Phone Allowance

Travel allowance

Organised Ski Pass

Organised Accommodation

Air Glaciers Heli Rescue Card

Seasonal Ski/Board Hire

Team Events

Zusammenfassung

Bramble Ski by Le Collectionist, Le Collectionist’s alpine residence specialist, seeks a seasoned Residence Concierge to lead daily operations for a luxury Alpine residence during the 2026-2027 winter season. You will oversee front-of-house, housekeeping, and presentation while ensuring impeccable guest experiences.

As primary guest contact, you will coordinate in-resort services, manage staff, and uphold Bramble Ski’s high standards in a dynamic, guest-focused environment.

Qualifikationen

• 2-3 years in luxury hospitality or concierge roles.
• Strong communication and interpersonal skills.
• Ability to lead a team and work flexible hours.

Aufgaben

• Act as main point of contact for all guest requests from arrival through departure.
• Deliver personalised and discreet service, anticipating guest needs and preferences.
• Coordinate in-resort services (transfers, ski lessons, wellness treatments, restaurant bookings).
• Manage feedback and resolve issues to ensure total guest satisfaction.
• Lead and support the front-of-house and housekeeping team within the residence.

Kenntnisse

Fluent in English

French or German asset

Team leadership

Customer service excellence

Tech tools familiarity

Tools

Scheduling apps

CRM

POS systems

Jobbeschreibung

Bramble Ski by Le Collectionist, Le Collectionist’s alpine residence specialist, seeks a seasoned Residence Concierge to lead daily operations for a luxury Alpine residence during the 2026-2027 winter season. You will oversee front-of-house, housekeeping, and presentation while ensuring impeccable guest experiences.

As primary guest contact, you will coordinate in-resort services, manage staff, and uphold Bramble Ski’s high standards in a dynamic, guest-focused environment.