Onboarding & Systems Fulfillment Specialist (Hybrid)

Easybooking; Innsbruck; Hybrid; EUR 25,000 - 30,000; Full time

Benefits offered by this job

Flexible hours

Hybrid work model

Home office option

Training & onboarding

Friendly team atmosphere

Competitive compensation

Job summary

easybooking in Innsbruck is seeking a Fulfillment Agent to help onboarding new customers and setting up our software. You’ll ensure configurations match customer needs and follow defined processes, with a focus on accuracy and clear communication.

We value precise, structured work, proactive problem solving, and a friendly, English-capable approach for our international clients. Flexible hours and a hybrid office/home setup are offered to support balance and effectiveness.

Qualifications

• Very precise, structured, and reliable work ethic.
• You are not easily rattled and you work proactively and solution-oriented.
• You are technically savvy and have an understanding of software programs.
• You impress the team and our clients with your communicative and empathetic manner.
• Due to our English-speaking customers, not only in German, but also in English.
• Career starters and career changers welcome.

Responsibilities

• You accompany our new customers during onboarding and populating the new software.
• You customize the configurations to the individual needs of the customers and are in close coordination with them.
• You ensure high quality in implementation and processing.
• You work closely with Support, Sales, and Academy. You provide written and telephone support for questions of all kinds during the setup phase.

Job description

easybooking in Innsbruck is seeking a Fulfillment Agent to help onboarding new customers and setting up our software. You’ll ensure configurations match customer needs and follow defined processes, with a focus on accuracy and clear communication.

We value precise, structured work, proactive problem solving, and a friendly, English-capable approach for our international clients. Flexible hours and a hybrid office/home setup are offered to support balance and effectiveness.