Merchant Onboarding & Enablement Specialist

Wolt; Wien; Hybrid; EUR 58.000 - 72.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Employee Assistance Programme

Discount on Wolt orders

My Clubs sports program

Modern work equipment

Team events

Zusammenfassung

Wolt in Austria is seeking a Merchant Onboarding Specialist to travel to restaurants and onboard them to our products. You will work cross-functionally with sales, account management, operations, product, and analytics to build a delightful merchant experience.

The role is partially remote with frequent travel across the region. You should have a Bachelor’s degree or equivalent, fluency in German and English, 3+ years in operations or project management, and a willingness to travel 50% with a

Qualifikationen

• Bachelor’s degree or equivalent work experience.
• Fluent in German and English.
• 3+ years in operations or project management; experience with POS or network devices is a plus.
• Detail-oriented with excellent customer support.
• Willing to travel 50% and hold a valid driver’s license.

Aufgaben

• Interface directly with merchant restaurants to improve their experience.
• Lead installation of hardware and ensure smooth onboarding.
• Create and execute onboarding strategies and materials.
• Coordinate with product and support teams for learnings.
• Travel between venues to onboard and troubleshoot.

Kenntnisse

German language

English language

Attention to detail

Customer support

Cross-functional

Travel readiness

Ausbildung

Bachelor’s degree or equivalent work experience

Tools

POS devices

Networking hardware

Jobbeschreibung

Wolt in Austria is seeking a Merchant Onboarding Specialist to travel to restaurants and onboard them to our products. You will work cross-functionally with sales, account management, operations, product, and analytics to build a delightful merchant experience.

The role is partially remote with frequent travel across the region. You should have a Bachelor’s degree or equivalent, fluency in German and English, 3+ years in operations or project management, and a willingness to travel 50% with a