Luxury Client Advisor: Expert Consultations & After-Sales

Inside Lvmh; Wien; Hybrid; EUR 40.000 - 58.000; Vollzeit

Benefits dieser Stelle

Competitive compensation

Profit-sharing

Staff discount

Lunch tickets

Pension plan

International environment

Career development

Zusammenfassung

RIMOWA, part of the LVHM group, invites you to join as an after-sales professional in a luxury environment. You will manage first-class processing from acceptance through communication with the technical team, ensuring smooth returns to customers.

You will engage in high-end consultations, support on-site repairs, and build lasting customer relationships with discerning buyers, upholding the brand’s standards of service.

Qualifikationen

• Outgoing, customer-focused, and an intuitive sense for Luxury: as the newest RIMOWA member, you'll strengthen our customer relationships and continue to build them through first-class consultations.
• With individual CRM goals, extensive product and repair training, you shine in all customer interactions - from consultation to sales to small repairs on site.
• The connection to our customers doesn't end when they leave the store - as an after-sales professional, you'll continue to be a professional point of contact for all after sales topics.

Aufgaben

• Outgoing, customer-focused, and an intuitive sense for Luxury: as the newest RIMOWA member, you'll strengthen our customer relationships and continue to build them through first-class consultations.
• With individual CRM goals, extensive product and repair training, you shine in all customer interactions - from consultation to sales to small repairs on site.
• The connection to our customers doesn't end when they leave the store - as an after-sales professional, you'll continue to be a professional point of contact for all after sales topics.

Kenntnisse

Customer service

CRM targets

Consultations

After-sales support

Jobbeschreibung

RIMOWA, part of the LVHM group, invites you to join as an after-sales professional in a luxury environment. You will manage first-class processing from acceptance through communication with the technical team, ensuring smooth returns to customers.

You will engage in high-end consultations, support on-site repairs, and build lasting customer relationships with discerning buyers, upholding the brand’s standards of service.