Vienna Luxury Client Advisor & After-Sales Expert

RIMOWA; Wien; Vor Ort; EUR 36.000 - 46.000; Vollzeit

Benefits dieser Stelle

Staff discount

Lunch Tickets

Pension commitment

International environment

Career development

Zusammenfassung

RIMOWA, Vienna, seeks a Client Advisor (m/f/d) in a full-time role (38.5 hours per week) to elevate customer experiences in-store. You will provide personalized consultations, manage after-sales inquiries, and support repair processing from intake to return, ensuring top-tier service.

The position offers an international lifestyle within the LVHM group. Ideal candidates are outgoing with a strong luxury instinct, capable of CRM-driven engagement, sales support, and hands-on repair collaboration

Qualifikationen

• Outgoing, customer-focused with a luxury sense.
• Experience in customer interactions from consultation to sales.
• On-site repairs and on-site customer interactions.
• First-class processing from acceptance to return.

Aufgaben

• Build long-lasting customer relationships through first-class consultations.
• Act as after-sales contact for all topics.
• Handle repairs with first-class processing from acceptance to return.

Kenntnisse

Customer focus

CRM experience

Sales support

After-sales service

Tools

CRM software

Jobbeschreibung

RIMOWA, Vienna, seeks a Client Advisor (m/f/d) in a full-time role (38.5 hours per week) to elevate customer experiences in-store. You will provide personalized consultations, manage after-sales inquiries, and support repair processing from intake to return, ensuring top-tier service.

The position offers an international lifestyle within the LVHM group. Ideal candidates are outgoing with a strong luxury instinct, capable of CRM-driven engagement, sales support, and hands-on repair collaboration