Luxury Client Advisor: Elevate Brand Loyalty & Sales

Loro Piana; Wien; On-site; EUR 36,000 - 48,000; Full time

Job summary

Loro Piana Wien boutique seeks a full-time Client Advisor to elevate luxury service and drive store growth. You will engage clients, convey brand values and deliver exceptional customer experiences in line with Loro Piana standards.

Ideal candidates bring 3+ years in luxury fashion, proven clienteling, and fluency in German and English. You will thrive in a fast-paced, rotating schedule including weekends and holidays.

Qualifications

• At least 3 years of relevant experience in luxury fashion or luxury retail.
• Proven experience in clienteling within a luxury retail environment.
• Motivated with a good team player attitude.
• Able to thrive in a high-paced environment and multi-task.
• Fluent in German and English; additional languages are a plus.
• Flexible to work on weekdays, weekends and public holidays on a rotating roster.

Responsibilities

• Achieve sales targets through selling techniques, clienteling and product knowledge while upholding the highest customer satisfaction standards.
• Provide excellent customer service and establish long-term client relationships.
• Proactively reach out and recruit new clients, retain and upgrade existing clients through clienteling and service.
• Responsible for daily store operations to ensure stock and back-of-house are well managed.

Skills

German

English

Team player

Job description

Loro Piana Wien boutique seeks a full-time Client Advisor to elevate luxury service and drive store growth. You will engage clients, convey brand values and deliver exceptional customer experiences in line with Loro Piana standards.

Ideal candidates bring 3+ years in luxury fashion, proven clienteling, and fluency in German and English. You will thrive in a fast-paced, rotating schedule including weekends and holidays.