Inside Sales Representative Austria (m/w/d)

Mitel Networks; Wien; Hybrid; EUR 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Flexible working hours

Hybrid work option

Career growth opportunities

Competitive compensation

Zusammenfassung

Mitel is seeking an Inside Sales Manager to support the Austrian market, strengthening customer relationships and driving revenue for Unified Communications, Contact Center, and Collaboration solutions.

You will engage with customers and internal teams, conduct negotiations, and drive campaigns to grow the services business while maintaining CRM discipline and process compliance.

Qualifikationen

• Completed commercial vocational training with a focus on IT, Business Administration, or related field.
• Sales experience in IT or communications technology industry.
• Strong understanding of IT solutions within target markets, particularly in Communications and Collaboration Services.
• Proven customer engagement and negotiation skills with ability to align company solutions with customer needs.
• Strong communication and presentation skills; structured, analytical working style.

Aufgaben

• Generate revenue through renewals, upselling, and cross-selling within existing accounts.
• Identify and develop new business opportunities with existing and prospective customers.
• Expand services including contract extensions, innovations, and migration projects.
• Execute defined sales campaigns with Marketing and Direct Sales.
• Conduct customer meetings and commercial negotiations with key stakeholders.
• Prepare proposals, quotations, and support order processing.
• Qualify pipeline and generate opportunities; ensure CRM updates.
• Handover closed business to Delivery teams; ensure compliance with processes.

Kenntnisse

CRM platforms

Sales tools

German language

English language

Negotiation skills

Communication skills

Team collaboration

Travel willingness

IT solutions understanding

Ausbildung

Commercial vocational training

Tools

Salesforce

LinkedIn Sales Navigator

Jobbeschreibung

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.Please take a moment to look over this opportunity and if interested, feel free to send us your application. If this is not the right opportunity for you, you can also sign up for Job Alerts by creating an account. This will give you a profile that you can use for all future applications, and you will be notified whenever a new position that matches your criteria becomes available.Overview:As an Inside Sales Manager, you will support our Sales Team focused on the Austrian Market You will help strengthen long-term customer relationships and position Mitel as a leading provider of Unified Communications, Contact Center, and Collaboration solutions.In this role, you will act as a trusted advisor to both customers and internal stakeholders while contributing to the achievement of our sales objectives.Key ResponsibilitiesGenerate revenue through renewals, upselling, and cross-selling activities within existing customer accountsIdentify and develop new business opportunities with both existing and prospective customersExpand the services business, including contract extensions, innovations, and migration projectsExecute defined sales campaigns in collaboration with Marketing and the Direct Sales organizationConduct customer meetings and commercial negotiations with key stakeholders regarding existing contracts and service agreementsPrepare proposals, quotations, and support the commercial processing of customer ordersSupport pipeline qualification and opportunity generation activitiesEnsure accurate and timely documentation of all sales activities within the CRM systemMaintain sales documentation and reportingManage the handover of successfully closed business to Delivery teamsEnsure compliance with established sales processes, policies, and guidelinesYour ProfileCompleted commercial vocational training with a focus on IT, Business Administration, or a related field and professional experience, sales experience in the IT or communications technology industryStrong understanding of the importance of IT solutions within our target markets, particularly in the areas of Communications and Collaboration ServicesProven customer engagement and negotiation skills, with the ability to align company solutions with customer needsStrong team spirit, excellent communication and presentation skills, and a structured, analytical working styleProficiency in CRM platforms and digital sales tools (e.g., Salesforce, LinkedIn Sales Navigator)Highly self-motivated, results-driven, and willing to travel as requiredFluent German and good English language skills, both written and spokenPersonal AttributesStrong communication and influencing skillsEntrepreneurial mindset with a strong focus on achieving resultsCollaborative team player with the ability to work effectively across departments beyond SalesWhat We OfferFlexible working hours and the opportunity for hybrid/mobile workingShort decision-making processes and direct interaction with leadership teamsA high degree of autonomy and ownership in your roleIndividual learning, development, and career growth opportunitiesCompetitive compensation and additional company benefitsA collaborative team environment with regular social and networking eventsTo ensure our hiring process is fair, efficient, and transparent, we want to inform all applicants that we may use Artificial Intelligence (AI) technologies, including third party tools to screen resumes and match candidates to job opportunities based on their skills and experience. All applications are also reviewed by our hiring team, and final decisions are made by our hiring managers. Kindly review our privacy policy (Mitel Privacy Policy) for more information and to understand how to exercise any of your rights.For more information, visit Why Mitel or follow us on LinkedIn here.Mitel is committed to achieving workforce diversity and creating an inclusive working environment. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.