Health Tech Client Success Manager - Austria

Vald Performance Pty; Österreich; Remote; EUR 45,000 - 65,000; Full time

Job summary

VALD is seeking a Client Success Manager in Austria to help health and performance professionals adopt VALD technology. You will manage a portfolio of clients, provide onboarding, and ensure successful implementation.

Work with clients through online sessions and occasional face-to-face meetings, identify support needs, and drive growth opportunities. Travel for work is required as part of the role, and you will become an expert on VALD systems.

Qualifications

• Experience in clinical or high-performance settings and familiarity with VALD technology.
• Excellent grammar, spelling, and proofreading skills.
• Ability to build positive relationships quickly.
• Willingness to travel for work and learn new skills.

Responsibilities

• Manage client onboarding and ensure successful VALD system implementation.
• Build strong relationships with clients through online and occasional face-to-face interactions.
• Identify client support needs and opportunities for growth.
• Conduct online client presentations using Microsoft Teams.
• Track activity and reporting using SaaS tools like HubSpot and Microsoft Suite.
• Handle multiple assignments and support requests independently or with teammates.

Skills

Client onboarding

Relationship building

Communication

Client management

Tools

HubSpot CRM

Microsoft 365

Job description

VALD is seeking a Client Success Manager in Austria to help health and performance professionals adopt VALD technology. You will manage a portfolio of clients, provide onboarding, and ensure successful implementation.

Work with clients through online sessions and occasional face-to-face meetings, identify support needs, and drive growth opportunities. Travel for work is required as part of the role, and you will become an expert on VALD systems.