Global Service Process & AI Enablement Lead

Danaher Corporation; Wien; Vor Ort; EUR 68.000 - 83.000; Vollzeit

Zusammenfassung

Leica Microsystems, a Danaher operating company, is seeking a Global Service Process & AI Enablement Manager to analyze and optimize service processes, drive AI-enabled improvements, and document future-state workflows across the global organization.

You will lead training programs, manage change, and collaborate with process owners to ensure sustainable adoption. The role is onsite in Vienna and requires travel up to 20%.

Qualifikationen

• Bachelor’s Degree required; MBA or similar advanced degree preferred.
• Experience in process analysis and improvement.
• Project management experience; formal certification preferred.
• Training or coaching experience; experience designing global processes.
• English and German language proficiency.

Aufgaben

• Analyze current processes through workshops, observations, and data-driven assessments to identify gaps and opportunities.
• Drive process optimization by benchmarking best practices and partnering with process owners to standardize and improve effectiveness.
• Support design, documentation, and AI enablement of future-state processes using end-to-end maps and work instructions.
• Develop and deliver process training programs to ensure teams adopt new processes and tools.
• Lead process implementation and change-management activities ensuring sustainable adoption and daily management.

Kenntnisse

Process analysis & mapping

Project management

Training/coaching

English

German

Ausbildung

Bachelor’s Degree

MBA

Tools

Microsoft Office

Copilot

Jobbeschreibung

Leica Microsystems, a Danaher operating company, is seeking a Global Service Process & AI Enablement Manager to analyze and optimize service processes, drive AI-enabled improvements, and document future-state workflows across the global organization.

You will lead training programs, manage change, and collaborate with process owners to ensure sustainable adoption. The role is onsite in Vienna and requires travel up to 20%.