Global Service Process & AI Enablement Lead

Jobster; Schwechat; Vor Ort; EUR 68.000 - 83.000; Vollzeit

Zusammenfassung

Leica Microsystems, a Danaher operating company, seeks a Global Service Process & AI Enablement Manager to drive end-to-end process improvement and AI-enabled solutions worldwide. This onsite role is based at our Vienna site and reports to the Director Service Transformation & Digitalization.

You will lead workshops, map processes, and train teams, with up to 20% global travel. Fluent English and German preferred.

Qualifikationen

• Bachelor’s Degree or MBA, graduate engineer or similar preferred.
• Process analysis (including mapping) and improvement skills.
• Project management; formal certification is a plus.
• Training/coaching experience and designing global processes.
• English and preferably German.

Aufgaben

• Analyze current processes via workshops, observations and data-driven assessments.
• Drive process optimization by benchmarking and partnering with owners.
• Support the design and AI enablement of future-state processes with maps and instructions.
• Develop and deliver process training programs for adoption of new processes and tools.
• Lead process implementation and change management with readiness and actions.

Kenntnisse

Process analysis

Project management

Training & coaching

English

German

Ausbildung

Bachelor’s Degree (or MBA/graduate engineer)

Tools

Microsoft Office

Jobbeschreibung

Leica Microsystems, a Danaher operating company, seeks a Global Service Process & AI Enablement Manager to drive end-to-end process improvement and AI-enabled solutions worldwide. This onsite role is based at our Vienna site and reports to the Director Service Transformation & Digitalization.

You will lead workshops, map processes, and train teams, with up to 20% global travel. Fluent English and German preferred.