Global Partner Enablement Lead

Jobgether SRL; Österreich; Remote; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Remote working

1-year contract with extension

Up to 40% international travel

Salary benchmarking across markets

Job summary

Lever, Inc. is seeking a Partner and Customer Enablement Lead to oversee training, coaching, and quality across international programmes with a focus on LMICs.

The role involves software configuration, data-informed QA, and stakeholder engagement in a distributed, mission-driven environment. Travel up to 40% will be required as you mentor partner trainers, cascade learning, and ensure training outcomes remain high.

Qualifications

• Teaching or training qualifications with experience as a teacher, trainer, or facilitator.
• Demonstrable experience training teams remotely in LMICs.
• Strong understanding of software products, configuration processes, and customer adoption.
• Experience managing customer or partner relationships and driving programmes to stronger outcomes.
• Excellent coaching and facilitation skills with ability to build lasting capability.
• Excellent communication and presentation skills for both technical and non-technical audiences.
• Ability to adapt communication/training to varied literacy and cultural contexts.
• Strong data literacy to monitor engagement and translate findings into interventions.
• Excellent programme, project, and time-management skills.
• High ownership and accountability with the ability to work independently.

Responsibilities

• Lead onboarding, enablement, and in-country Software User Training using assets.
• Deliver demonstrations and hands-on facilitation when needed.
• Support field monitoring visits and align partners with software updates.
• Coach trainers to enable independent training delivery and maintain quality.
• Quality-assure Train-the-Trainer and cascade models through observation and feedback.
• Monitor adoption and intervene to improve user behaviour and outcomes.
• Own software adoption outcomes by tracking usage and programme indicators.
• Manage multiple country programmes and maintain capacity plans.
• Represent the organisation at industry events and support partner engagement.

Skills

Teaching or training

Remote training

Software product understanding

Customer relationships

Coaching

Communication skills

Data literacy

Time management

Independent working

Team collaboration

Language skills

Scalability mindset

Tools

LMS

In-app learning environments

Job description

Lever, Inc. is seeking a Partner and Customer Enablement Lead to oversee training, coaching, and quality across international programmes with a focus on LMICs.

The role involves software configuration, data-informed QA, and stakeholder engagement in a distributed, mission-driven environment. Travel up to 40% will be required as you mentor partner trainers, cascade learning, and ensure training outcomes remain high.