Global F&B Cluster Manager – Elevate Guest Experience

Urban Nature Bad Gastein; Salzburg; Vor Ort; EUR 29.000 - 34.000; Vollzeit

Benefits dieser Stelle

14-month salary

Free meals daily

Gym access

26 days annual leave

Travel discounts

Training opportunities

Studio flat provided

Zusammenfassung

Urban Nature Bad Gastein invites a Cluster F&B Manager (m/f/d) to lead quality and service management across its hotels in Bad Gastein, Austria. The role includes financial oversight, operational execution, staff leadership, and cross-department collaboration to maintain exceptional guest experiences.

You will plan rosters, develop staff, ensure safety compliance, and drive marketing concepts while coordinating with hotel management and outlets.

Qualifikationen

• Completed training programme in a comparable environment.
• Several years' management experience in the upmarket holiday hotel sector.
• Excellent interpersonal, coordination and communication skills.
• Independent and quality-oriented with strategic and entrepreneurial thinking.
• Confident manner and well-groomed appearance.

Aufgaben

• Quality and Service Management: Ensuring and monitoring product and service quality, guest satisfaction, and compliance with standards.
• Financial Responsibility: Monitoring cost of goods sold and operating costs; maximizing turnover and profit in F&B; preparing forecasts and budgets.
• Operational Implementation: Implementing objectives, optimizing service processes, and contributing to F&B marketing concepts.
• Leadership and staff development: Managing staff and trainees, recruitment, performance evaluation, development, and training.
• Planning and organisation: Drawing up duty rosters, holiday plans, training plans; ensuring staffing levels.
• Communication and collaboration: Holding staff meetings; coordinating with hotel management, outlet managers and other departments.
• Safety, compliance and responsibility: Training in health and fire safety; ensuring knowledge of safety regulations.

Kenntnisse

Fluent German

Fluent English

Leadership experience

Interpersonal skills

Tools

MF-POS

Materials Control

e-Procurement

Jobbeschreibung

Urban Nature Bad Gastein invites a Cluster F&B Manager (m/f/d) to lead quality and service management across its hotels in Bad Gastein, Austria. The role includes financial oversight, operational execution, staff leadership, and cross-department collaboration to maintain exceptional guest experiences.

You will plan rosters, develop staff, ensure safety compliance, and drive marketing concepts while coordinating with hotel management and outlets.