German-Speaking Partner Success Manager (SaaS, EMEA)

N-able Technologies Ltd.; Wien; Hybrid; EUR 60.000 - 85.000; Vollzeit

Benefits dieser Stelle

Volunteer days

Employee stock purchase program

Employee assistance program

Fundraising opportunities

N-ablite learning

Zusammenfassung

N-able Technologies Ltd. is expanding a distributor-led Customer Success model across key EMEA markets. You will manage a portfolio of 80–100 partner accounts, building trusted relationships with distributors and MSP partners to drive retention, adoption and growth.

You will collaborate with Sales and internal teams to identify expansion opportunities and define best practices for scalable partner success. This role offers exposure to SaaS and channel partnerships across a dynamic,

Qualifikationen

• Native or fluent German and strong English communication skills.

Aufgaben

• Manage a portfolio of partner accounts and act as the main contact for success, adoption and growth.
• Drive retention, customer value, product adoption and long-term partner engagement.
• Identify expansion opportunities and collaborate with Sales, Distribution, and internal stakeholders.
• Lead business reviews and strategic conversations linking partner goals with measurable outcomes.
• Gather and relay customer and partner insights to improve processes and the partner experience.
• Help define best practices for a new distributor-led Customer Success model across EMEA.

Kenntnisse

German language

English communication

Customer Success

Account management

Partner management

Sales

Stakeholder management

Jobbeschreibung

N-able Technologies Ltd. is expanding a distributor-led Customer Success model across key EMEA markets. You will manage a portfolio of 80–100 partner accounts, building trusted relationships with distributors and MSP partners to drive retention, adoption and growth.

You will collaborate with Sales and internal teams to identify expansion opportunities and define best practices for scalable partner success. This role offers exposure to SaaS and channel partnerships across a dynamic,