German-Speaking Customer Advocate — Remote in Greece

FH Collective - Academy; Innsbruck; Remote; EUR 10,044 - 16,740; Full time

Benefits offered by this job

Hotel accommodation

Flight ticket

Airport pickup

Real estate fees covered

Remote work flexibility

Job summary

FH Collective - Academy is seeking German-speaking customer support for a fully remote role with relocation to Greece. The position offers EU relocation support and a flexible work setup across Greece, with a salary and bonus structure described in the listing.

Candidates will work in an international environment, assisting users, investigating issues, and promoting safety while leveraging data to improve experiences.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• A solution-oriented mindset and helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German fluency

English fluency

Communication skills

Analytical skills

Solution mindset

Digital platforms familiarity

Job description

FH Collective - Academy is seeking German-speaking customer support for a fully remote role with relocation to Greece. The position offers EU relocation support and a flexible work setup across Greece, with a salary and bonus structure described in the listing.

Candidates will work in an international environment, assisting users, investigating issues, and promoting safety while leveraging data to improve experiences.