German-Speaking Customer Support — Remote in Greece

FH Collective - Academy; St. Pölten; On-site; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Hotel accommodation

Flight ticket

Airport pickup

Real estate covered

Remote work setup

Job summary

FH Collective - Academy is seeking a German-speaking customer support agent to join our Greece-based team. This fully remote role includes relocation support for EU candidates and offers a Mediterranean lifestyle with flexible work arrangements.

You will resolve inquiries, investigate issues, and help promote a safe, welcoming platform. The package includes hotel accommodation, flight, airport pickup, and a €1,500 gross/month salary (paid 14 times yearly) plus a €250 monthly bonus.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• A solution-oriented mindset and passion for helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Promote community safety and product understanding
• Use data insights to enhance user experience

Skills

Fluency in German and English

Strong communication

Analytical skills

Solution-oriented mindset

Job description

FH Collective - Academy is seeking a German-speaking customer support agent to join our Greece-based team. This fully remote role includes relocation support for EU candidates and offers a Mediterranean lifestyle with flexible work arrangements.

You will resolve inquiries, investigate issues, and help promote a safe, welcoming platform. The package includes hotel accommodation, flight, airport pickup, and a €1,500 gross/month salary (paid 14 times yearly) plus a €250 monthly bonus.