German-Speaking Support Specialist | Remote in Greece

FH Collective - Academy; Klagenfurt am Wörthersee; Remote; EUR 234,360 - 312,480; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Full remote flexibility

Job summary

FH Collective - Academy is seeking a German-speaking customer support specialist to join a fully remote team in Greece. Relocation support is provided within the EU, with a daily focus on empathetic assistance and issue investigation.

You will help ensure safety and improve user experiences from a fully remote setting. The role offers international exposure, ongoing training, and a pathway to growth within an expanding global community.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• A solution‑oriented mindset and passion for helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German fluency

English fluency

Strong communication

Analytical skills

Solution‑oriented mindset

Digital platforms familiarity

Job description

FH Collective - Academy is seeking a German-speaking customer support specialist to join a fully remote team in Greece. Relocation support is provided within the EU, with a daily focus on empathetic assistance and issue investigation.

You will help ensure safety and improve user experiences from a fully remote setting. The role offers international exposure, ongoing training, and a pathway to growth within an expanding global community.