German-Speaking Customer Support Pro - Remote in Greece

FH Collective - Academy; Graz; On-site; EUR 15,233 - 18,246; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Remote work flexibility

Job summary

FH Collective - Academy is seeking German-speaking customer support professionals for a fully remote role based in Greece. The position includes complete relocation support for EU candidates and a flexible work setup across Greece.

You will assist users with inquiries, investigate issues, and contribute to a safer online community while leveraging data to improve experiences. Fluency in German and English is required.

Qualifications

• Fluency in German and English is required.
• Strong communication and analytical skills.
• Solution‑oriented mindset with a helpful attitude.
• Basic familiarity with digital platforms; training provided.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German fluency

English fluency

Clear communication

Analytical thinking

Problem solving

Digital literacy

Job description

FH Collective - Academy is seeking German-speaking customer support professionals for a fully remote role based in Greece. The position includes complete relocation support for EU candidates and a flexible work setup across Greece.

You will assist users with inquiries, investigate issues, and contribute to a safer online community while leveraging data to improve experiences. Fluency in German and English is required.