German-Speaking Support Rep — Remote in Greece

FH Collective - Academy; Österreich; On-site; EUR 15,233 - 18,246; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate fees covered

Remote work flexibility

Job summary

FH Collective - Academy in Greece is seeking German-speaking customer support agents to join our remote-enabled team. We offer full EU relocation support for candidates moving to Greece, plus a Mediterranean lifestyle and flexible work setup.

You will help ensure safe, welcoming online experiences; duties include empathetic support, investigating account issues and content reports, and promoting product understanding to improve user satisfaction.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• A solution-oriented mindset and passion for helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German language

English language

Communication skills

Analytical skills

Solution-oriented

Job description

FH Collective - Academy in Greece is seeking German-speaking customer support agents to join our remote-enabled team. We offer full EU relocation support for candidates moving to Greece, plus a Mediterranean lifestyle and flexible work setup.

You will help ensure safe, welcoming online experiences; duties include empathetic support, investigating account issues and content reports, and promoting product understanding to improve user satisfaction.