German-Speaking Customer Support — Remote (EU Relocation)

FH Collective - Academy; Steyr; On-site; EUR 18,000 - 24,500; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Remote work setup

Salary up to €1,500 gross/mo

Bonus up to €250/mo

Job summary

FH Collective - Academy seeks German-speaking customer support professionals for a fully remote role in Greece, with EU relocation support. The position emphasizes empathetic customer care, issue investigation, safety advocacy, and using data to improve user experience.

Enjoy relocation perks and a flexible, work-from-home setup across Greece. Relocation includes 4 weeks hotel, flight, airport pickup, and real estate fees coverage.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• A solution‑oriented mindset and passion for helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German fluency

English fluency

communication skills

analytical skills

solution mindset

Job description

FH Collective - Academy seeks German-speaking customer support professionals for a fully remote role in Greece, with EU relocation support. The position emphasizes empathetic customer care, issue investigation, safety advocacy, and using data to improve user experience.

Enjoy relocation perks and a flexible, work-from-home setup across Greece. Relocation includes 4 weeks hotel, flight, airport pickup, and real estate fees coverage.