Remote German-Speaking Customer Support (Greece Relocation)

FH Collective Academy; Innsbruck; Remote; EUR 15,233 - 18,246; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Bonus of up to €250/month

Job summary

FH Collective Academy is looking for German speakers to join our customer support team in Greece. The role offers full relocation support, allowing candidates from EU countries to transition effectively. Responsibilities include providing empathetic support, investigating account issues, and enhancing user experience through data insights.

This position features a competitive salary of up to €1,500 gross per month, plus bonuses, and provides full remote flexibility, allowing for an enjoyable Mediterranean lifestyle.

Qualifications

• Fluent in German and English, with strong communication and analytical skills.
• Must have a passion for helping others and a solution-oriented mindset.
• Basic familiarity with digital platforms is a plus, though training is provided.

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and understanding of products.
• Use data insights to enhance user experience.

Skills

Fluency in German and English

Strong communication skills

Analytical skills

Solution-oriented mindset

Job description

FH Collective Academy is looking for German speakers to join our customer support team in Greece. The role offers full relocation support, allowing candidates from EU countries to transition effectively. Responsibilities include providing empathetic support, investigating account issues, and enhancing user experience through data insights.

This position features a competitive salary of up to €1,500 gross per month, plus bonuses, and provides full remote flexibility, allowing for an enjoyable Mediterranean lifestyle.