German-Speaking Billing Specialist — On-site in Sofia

WW Talents; Graz; On-site; EUR 26,000 - 42,000; Full time

Benefits offered by this job

Relocation support

€1,000 signing bonus

Meal vouchers

Private health insurance

Multisport card

Job summary

WW Talents is seeking a German-speaking Billing Service Agent to join our international team in Sofia. You will support customers with billing inquiries and deliver an outstanding customer experience, while collaborating with the team to ensure smooth operations.

The role requires strong German proficiency (C1/C2), English at a conversational level (B1/B2), and a customer-focused, professional mindset. On-site work in Sofia is required, with potential hybrid options after four months.

Qualifications

• German language at C1/C2 proficiency.
• English at B1/B2 level.
• Customer-focused and solution-oriented approach.
• Structured and professional work style.
• Willingness to work on-site in Sofia.

Responsibilities

• Assist German-speaking customers with billing inquiries.
• Provide clear, professional customer support.
• Help customers understand billing information and resolve issues.
• Maintain high standard of customer service and communication.
• Collaborate with the team to ensure an efficient customer experience.

Skills

German C1/C2

English B1/B2

Billing

Customer service

On-site Sofia

Job description

WW Talents is seeking a German-speaking Billing Service Agent to join our international team in Sofia. You will support customers with billing inquiries and deliver an outstanding customer experience, while collaborating with the team to ensure smooth operations.

The role requires strong German proficiency (C1/C2), English at a conversational level (B1/B2), and a customer-focused, professional mindset. On-site work in Sofia is required, with potential hybrid options after four months.