German Billing Support Specialist — On-site in Sofia

WW Talents; Wels; Presencial; EUR 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Signing bonus

Relocation support

Meal vouchers

Private health insurance

Multisport card

Airbnb lodging for relocation

Descripción de la vacante

WW Talents is seeking a German-speaking Customer Service Specialist to join an international team in Sofia, Bulgaria. You will support German-speaking customers with billing-related inquiries and deliver a professional customer experience.

The role starts on-site in Sofia with a path to hybrid after 4 months. Key requirements include German C1/C2 and English B1/B2, a customer-focused mindset, and the ability to work in a structured, professional environment.

Formación

• German language at C1/C2 level.
• English at B1/B2 level.
• Customer-focused and solution-oriented approach.
• Willingness to work on-site in Sofia.
• Ability to work in an international team.

Responsabilidades

• Support German-speaking customers with questions related to invoices and billing.
• Deliver friendly, clear, and professional assistance to customers.
• Explain billing details and assist customers in resolving related concerns.
• Ensure a positive customer experience through effective and professional communication.
• Collaborate with team members to provide smooth and efficient customer service.

Conocimientos

German language

Customer service

Billing inquiries

Communication skills

Descripción del empleo

WW Talents is seeking a German-speaking Customer Service Specialist to join an international team in Sofia, Bulgaria. You will support German-speaking customers with billing-related inquiries and deliver a professional customer experience.

The role starts on-site in Sofia with a path to hybrid after 4 months. Key requirements include German C1/C2 and English B1/B2, a customer-focused mindset, and the ability to work in a structured, professional environment.