German-Speaking Billing Agent — On-Site Sofia

WW Talents; Innsbruck; Vor Ort; EUR 23.000 - 26.000; Vollzeit

Benefits dieser Stelle

Airbnb accommodation

Relocation support

Meal vouchers

Private health insurance

Multisport card

Zusammenfassung

WW Talents in Sofia, Bulgaria is hiring a German-speaking Billing Service Agent to support customers with billing inquiries and deliver a great customer experience. The role is on-site in Sofia with a potential move to a hybrid model after 4 months for top performers.

You will resolve billing questions, explain charges clearly, and work with the team to maintain high service standards. Requirements include German at C1/C2 and English at B1/B2.

Qualifikationen

• Strong proficiency in German (C1/C2).
• English proficiency at B1/B2 level.

Aufgaben

• Assist German-speaking customers with billing-related inquiries.
• Provide clear and professional customer support.
• Help customers understand billing information and resolve related issues.
• Maintain a high standard of customer service and communication.
• Work closely with the team to ensure an efficient customer experience.

Kenntnisse

German language proficiency (C1/C2)

English language proficiency (B1/B2)

Customer service

Jobbeschreibung

WW Talents in Sofia, Bulgaria is hiring a German-speaking Billing Service Agent to support customers with billing inquiries and deliver a great customer experience. The role is on-site in Sofia with a potential move to a hybrid model after 4 months for top performers.

You will resolve billing questions, explain charges clearly, and work with the team to maintain high service standards. Requirements include German at C1/C2 and English at B1/B2.