German Billing Specialist — On-site in Sofia | Relocation & Signing Bonus

FH Collective - Academy; Linz; On-site; EUR 17,000 - 20,000; Full time

Benefits offered by this job

Relocation support

Airbnb accommodation

Flight ticket reimbursement

Signing bonus

Meal vouchers

Private health insurance

Multisport card

Job summary

FH Collective - Academy in Sofia, Bulgaria is seeking a German-speaking Billing Service Agent to support customers with billing inquiries and deliver a top-tier service. The role is on-site in Sofia with a relocation package and the possibility of moving to a hybrid model after 4 months.

You will handle German (C1/C2) and English (B1/B2) communications, maintain professional customer interactions, and collaborate with the team to ensure a smooth billing experience for international clients.

Qualifications

• German at C1/C2 level is required.
• English at B1/B2 level is required.
• Customer-focused and solution-oriented mindset.

Responsibilities

• Assist German-speaking customers with billing-related inquiries.
• Provide clear and professional customer support.
• Explain billing information and resolve related issues.

Skills

German proficiency (C1/C2)

English proficiency (B1/B2)

Customer-focused

Job description

FH Collective - Academy in Sofia, Bulgaria is seeking a German-speaking Billing Service Agent to support customers with billing inquiries and deliver a top-tier service. The role is on-site in Sofia with a relocation package and the possibility of moving to a hybrid model after 4 months.

You will handle German (C1/C2) and English (B1/B2) communications, maintain professional customer interactions, and collaborate with the team to ensure a smooth billing experience for international clients.