Salary:Negotiable
Start:ASAP
Languages:GermanandEnglish
Location:Austria-Lower
TheOpportunity
Areyouahands-on,energetic,andguest-focusedleaderwhothrivesinafast-pacedmountainenvironment?
Doyoulovegreatfood,memorableguestexperiences,andleadinglargeteamswithenergyandpurpose?
IamlookingforapassionateGeneralManagertotakethehelmofmyclientsalpinehotelandresort.
Thisisaroleforsomeonewhoisswitchedon,commerciallysharp,andgenuinelyenjoysbeingvisibleonthefloor,supportingtheteam,andcreatingwowmomentsforguests.
Ifyouhaveexperienceinskiresorts,astrongheartforFood&Beverage,andanaturaltalentforcustomerservice,Iwouldlovetomeetyou.
YourMission
- Lead,inspire,andmanagealargeanddiversehotelteamacrossFrontOffice,Housekeeping,Food&Beverage,Kitchen,Spa,andMaintenance.
- Beavisibleandapproachableleader,supportingtheteamduringbusyperiodsandleadingbyexample.
- Driveastrongserviceculturewherecustomersatisfaction,guestloyalty,andpersonaltouchesareattheheartofeverythingwedo.
- Overseedailyoperations,ensuringsmoothworkflows,highstandards,andefficientcollaborationbetweenalldepartments.
- TakeownershipoftheFood&Beverageconcept,workingcloselywiththeculinaryandserviceteamstocreatememorablediningandaprès-skiexperiences.
- Managebudgets,forecasts,andP&Lperformancewhileidentifyingopportunitiestoincreaserevenueandcontrolcosts.
- WorkcloselywithSales,Marketing,andRevenue to maximiseoccupancy,ADR,andoverallprofitabilitythroughoutthewinterandsummerseasons.
- Ensurecompliancewithhealth,safety,andqualitystandards,andmaintainasafeandpositiveworkingenvironment.
- Recruit,develop,andretaintoptalent,fosteringacultureofteamwork,accountability,andcontinuousimprovement.
- Actasthemainpointofcontactforkeyguests,VIPs,andpartners,ensuringaseamlessandpersonalisedexperience.
WhatYouBring
- ProvenexperienceasaGeneralManager,HotelManager,orOperationsManager,ideallywithinskiresortsoralpinehospitality.
- AgenuinepassionforFood&Beverage,withstrongcommercialunderstandingandaneyeforquality,trends,andguestexpectations.
- Ahands-onleadershipstyle:youarecomfortablesteppinginwhereneededandleadingfromthefront.
- Excellentcustomerservicemindsetwithanaturalabilitytoconnectwithguestsandcreatememorableexperiences.
- Strongcommercialawareness,withexperiencemanagingbudgets,P&L,andperformancemetrics.
- Experienceleadinganddevelopinglarge,multi-departmentalteamsinaseasonalenvironment.
- FluentinGermanandEnglish;additionallanguagesareanadvantage.
- Aswitched-on,proactive,andsolution-orientedapproach,withtheabilitytoremaincalmunderpressure.
- Apositive,fun,andinspiringpersonalitythatmotivatesothersandbringsenergytotheworkplace.