Head Host (M/F/X) - Temporary Contract - Lech

Le Collectionist; Oberlech; Vor Ort; EUR 19.000 - 23.000; Teilzeit

Benefits dieser Stelle

Organised Ski Pass

Organised Accommodation

Seasonal Ski/Board Hire

Zusammenfassung

Bramble Ski by Le Collectionist seeks a Head Chalet Host for a part-time, temporary contract in Lech, Austria. You will oversee daily hosting, housekeeping, and chalet maintenance to ensure luxury standards across our alpine properties.

The role involves cooking support, guest greeting, and ensuring flawless service, with weekends possible during peak season. Prior luxury hospitality experience and fluent English are essential, with French or German as a bonus.

Qualifikationen

• Minimum 2 years' experience in the luxury hospitality sector.

Aufgaben

• Deliver daily hosting and housekeeping services to exceed guest expectations.
• Prepare, lay out, and serve breakfast, afternoon tea, evening drinks, canapés, and dinner during designated bookings.
• Meet and greet guests on arrival and departure, including assisting with luggage transport.
• Undertake chalet changeovers on designated turnover days, including deep cleaning and preparation.
• Maintain cleanliness, hygiene, and overall presentation of all properties.
• Follow company policies for linen and towel usage, cleaning protocols, and inventory control.

Kenntnisse

Fluent English

French or German

Hospitality mindset

Jobbeschreibung

Head Host (M/F/X) - Temporary Contract - Lech

• Part-time

Bramble Ski by Le Collectionist is the specialist in exceptional alpine holidays, curating unforgettable stays in some of the world's most prestigious ski destinations. From iconic chalets in the French Alps to exclusive retreats in Switzerland and Austria, Bramble Ski combines breathtaking properties with highly personalised services to create seamless, tailor‑made experiences for families and groups.

Every chalet in our portfolio is carefully selected for its character, location and outstanding quality, offering guests the perfect setting to reconnect, celebrate and create lasting memories in the mountains.

Our dedicated local teams and expert concierges take care of every aspect of the journey, allowing guests to focus entirely on enjoying their time together. From private chefs, ski instructors and childcare to helicopter transfers, wellness treatments and exclusive mountain experiences, every stay is thoughtfully designed around each guest's wishes. At Bramble Ski, luxury is defined by effortless service, genuine hospitality and unforgettable moments on and off the slopes.

This position is a 40 hours contract per week -to be filled for a duration of 4.5 months, starting from 27th of November 2026.

As an Head Chalet Host, you’ll be responsible for delivering exceptional daily service to guests and ensuring that our luxury properties are maintained to the highest standards. This is a hands-on and varied role that includes ensuring service areas are clean and organised as well as the rest of guest areas, setting and serving meals, lighting fires, completing bedroom turn‑downs in the evenings, and creating a warm and welcoming atmosphere.

We’re looking for hospitality professionals who are passionate about guest experience, proactive, discreet, work well in a team, and ready to go the extra mile to ensure every stay is truly unforgettable.

Guest Service & Hospitality

Deliver daily hosting and housekeeping services to exceed guest expectations in line with the advertised package

Prepare, lay out, and serve breakfast, afternoon tea, evening drinks, canapés, and dinner during designated bookings

Meet and greet guests on arrival and departure, including assisting with luggage transport

Maintain a professional, welcoming, and service-oriented presence at all times

Property Operations & Housekeeping

Undertake chalet changeovers on designated turnover days, including deep cleaning and preparation

Ensure best practice in cleanliness, hygiene, and overall presentation of all properties

Follow company policies for linen and towel usage, cleaning protocols, and inventory control

Manage replenishment and correct usage of cleaning materials and supplies

Arrange flowers and seasonal decorations throughout the property

Maintenance & Property Upkeep

Carry out basic maintenance tasks (e.g., unblocking toilets, changing bulbs) where required

Escalate more complex maintenance issues to the Maintenance Manager or resort team

Immediately report any damage to property or equipment and prevent further misuse

Stock, Budget & Administration

Conduct stocktakes and inventory checks throughout the season as instructed

Manage and adhere to chalet budgets and maintain accounts in line with company processes

Source or purchase additional required items via approved systems (e.g., crockery, cutlery, kitchen items)

Compliance & Safety

Ensure compliance with all local laws, Health & Safety regulations, and company policies

Never serve food containing known guest allergens

Uphold mountain safety rules at all times while in uniform

Do not provide unauthorised services (e.g., ski instruction, guiding, photography) outside approved operations

Ensure proper handling and distribution of guest tips according to company guidelines

Teamwork & Communication

Attend all staff briefings and meetings as required

Act as first point of resolution for any staff disputes before escalation

Support other operations within Bramble Ski or Haute Montagne across Austria, France, and Switzerland when needed (including short‑term cover for sickness or injury)

Maintain strong working relationships with suppliers and internal teams

Ensure all company processes, procedures, and updates are implemented correctly

Bramble Ski operates in accordance with Austrian labour law and applicable collective agreements.. Due to operational requirements, work on Saturdays and Sundays may be required, particularly during high season.

Working schedules are organized on a rotating basis and communicated at least one week in advance, in coordination with the wider team. All scheduling complies with Austrian regulations on working time, rest periods, and maximum weekly working hours.

Overtime is managed in line with Austrian labour law and applicable collective agreements and is compensated either through time off in lieu or payment, as legally required.

All scheduling and compensation practices must remain fully compliant with Austrian labour law, and adjustments will be made where necessary to ensure ongoing compliance.

Required skills & experience:

Minimum 2 years' experience in the luxury hospitality sector (chalets, hotels, yachts, events, etc.)

Fluent in spoken English; French or German is a bonus

Positive, proactive, and able to work both independently and in a team

Reliable, discreet, and service-oriented

Well-presented and comfortable in a guest-facing role

Passionate about hospitality and mountain life

Nice to have :

• Strong housekeeping skills with a high attention to detail
• Some cooking experience is a plus (professional kitchen, cookery course, or group catering

All our positions are open, on an equal skills basis, to employees with specific needs or accommodations related to a disability.

Organised Ski Pass

Organised Accommodation

Seasonal Ski/Board Hire - subject to availability