Field Applications Engineer – IoT, Cloud & On-Site
Towards AI, Inc.
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Résumé du poste
VusionGroup SA in Graz, Austria is seeking a Field Application Engineer (m/w/d) to support deployment and adoption of new products and customer-specific solutions. You will serve as the technical link between customers and product development teams, conducting on-site installation support, troubleshooting and QA.
The role requires a university degree in CS/IT/Software Engineering or related STEM field, at least three years in an application engineering or customer-facing technical role, and
Qualifications
- Requires university or higher technical college degree in CS, IT, Software Engineering, or related STEM field.
- At least three years of experience in an application engineering or customer-facing technical role.
- Proficiency in IoT technologies, wireless communication protocols, and Linux environments.
- Strong analytical and communication skills for explaining complex concepts.
Responsabilités
- Support deployment and adoption of new products and customer-specific solutions.
- Act as a technical interface between customers and product development teams.
- Conduct on-site visits for installation support, troubleshooting, and quality assurance.
- Monitor customer solutions to ensure product reliability and performance.
- Create technical documentation and provide guidance to help customers maximize solution value.
Connaissances
Formation
Outils
Description du poste
VusionGroup SA in Graz, Austria is seeking a Field Application Engineer (m/w/d) to support deployment and adoption of new products and customer-specific solutions. You will serve as the technical link between customers and product development teams, conducting on-site installation support, troubleshooting and QA.
The role requires a university degree in CS/IT/Software Engineering or related STEM field, at least three years in an application engineering or customer-facing technical role, and
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