Field Application Engineer (m/w/d)

Towards AI, Inc.; Graz; Hybrid; EUR 42,000 - 52,000; Full time

Job summary

VusionGroup SA in Graz, Austria is seeking a Field Application Engineer (m/w/d) to support deployment and adoption of new products and customer-specific solutions. You will serve as the technical link between customers and product development teams, conducting on-site installation support, troubleshooting and QA.

The role requires a university degree in CS/IT/Software Engineering or related STEM field, at least three years in an application engineering or customer-facing technical role, and

Qualifications

• Requires university or higher technical college degree in CS, IT, Software Engineering, or related STEM field.
• At least three years of experience in an application engineering or customer-facing technical role.
• Proficiency in IoT technologies, wireless communication protocols, and Linux environments.
• Strong analytical and communication skills for explaining complex concepts.

Responsibilities

• Support deployment and adoption of new products and customer-specific solutions.
• Act as a technical interface between customers and product development teams.
• Conduct on-site visits for installation support, troubleshooting, and quality assurance.
• Monitor customer solutions to ensure product reliability and performance.
• Create technical documentation and provide guidance to help customers maximize solution value.

Skills

Data Analysis

IoT

Wireless Protocols

Linux Environments

Education

CS/IT/SE degree

Tools

Azure

Splunk

Linux

Job description

# Field Application Engineer (m/w/d)## VusionGroup SAPublished 29 Oct 2026### Share this jobGraz, Austria47K - 47K EUR AnnualFull Time## Role Highlights### Languages used### Key skillsData AnalysisComputer VisionComputer ScienceProduct ManagementProduct DevelopmentQAInformation TechnologyTechnical CustomerInternet Of ThingsCloudDeploymentWirelessTroubleShootingReliabilityElectronicsSAASWiFiScriptingDataSets### Tools, Libraries and FrameworksAzureSplunkLinux## DescriptionThe role involves supporting the deployment and adoption of new products and customer-specific solutions. The individual will act as a technical interface between customers and product development teams. Responsibilities include conducting on-site visits for installation support, troubleshooting, and quality assurance. The position requires monitoring customer solutions to ensure product reliability and performance. Additionally, the role involves creating technical documentation and providing guidance to help customers maximize solution value.## Required Qualifications and SkillsThe role requires a university or higher technical college degree in Computer Science, Information Technology, Software Engineering, or a related STEM field. Candidates must possess at least three years of experience in an application engineering or customer-facing technical role. Proficiency in IoT technologies, wireless communication protocols, and Linux environments is necessary. Strong analytical skills and the ability to communicate complex technical concepts to diverse audiences are required.