Expert for Technical Documentation & Technical Training (all genders)

FREQUENTIS Deutschland GmbH; Wien; On-site; EUR 46,041 - 56,272; Full time

Benefits offered by this job

Flexible home-office options

Fitness and wellness initiatives

Mentoring programmes

Job summary

A leading communication systems provider in Vienna is looking for an Expert for Technical Documentation & Technical Training. The role involves creating high-quality technical content and developing training materials for safety-critical products. Ideal candidates will have a degree in a technical field and experience in documentation or training. The position offers a gross salary starting at €51,157 per year with opportunities for career growth and flexible working options.

Qualifications

• Degree in a technical field or technical communication.
• Professional experience in technical documentation and/or training is ideal.
• Ability to explain complex concepts clearly.
• Native-level proficiency in German or English, with business fluency in the other.

Responsibilities

• Create standards-compliant technical content for safety-critical products.
• Develop training documents based on supplied technical information.
• Ensure consistency and quality of technical content.
• Conduct training courses for staff and customers.

Skills

Technical writing

Communication skills

Teamwork

Proactive mindset

Education

Degree in a technical field

Tools

Documentation tools

Requirements management tools

Project management tools

Job description

Expert for Technical Documentation & Technical Training (all genders)

Technical Communication & Information

Company: Frequentis Group, Vienna – Full time.

Frequentis Group, headquartered in Vienna, is an international supplier of communication and information systems for control centres with safety‑critical tasks. With more than 500 customers in roughly 150 countries and over 45,000 workstations already in use, our teams develop hardware, software and third‑party components that power critical infrastructure worldwide.

We are looking for an enthusiastic individual to support our team in the areas of technical writing and development of technical training courses. After several months of on‑the‑job training, and depending on individual development, there is an opportunity to progress into the role of technical trainer.

Key Responsibilities

• Creation of standards‑compliant technical content (e.g. maintenance and user manuals) for our safety‑critical products, serving as the foundation for high‑quality training materials.
• Development and implementation of target‑group‑specific training documents – training plans, manuals, presentations, assessments and complementary digital learning content – based on the supplied technical information.
• Ensuring consistency between and the quality of documented information and delivered content, to create an integral understanding of our products and solutions.
• Close cooperation with development, system engineering, product support and quality assurance departments to gather information and ensure the quality of technical content.
• Use of content management systems and supporting tools to create documentation and graphics.
• Conducting training courses for Frequentis personnel and Frequentis customers, incorporating practical feedback directly into the documentation.
• Contribution to the design and continuous development of internal standards and processes for documentation and training in safety‑critical environments.

Key Qualifications

• Degree in a technical field (e.g. IT administration, network administration, information technology), a technical‐focused educational background or technical communication.
• Professional experience in technical documentation and/or technical training is ideal.
• Familiarity with documentation tools and, advantageously, with requirements management and project management tools.
• Ability to explain complex technical concepts clearly and comprehensibly to a target audience.
• Interest in creating technical content and in designing and implementing training measures.
• Strong communication skills and teamwork orientation, especially when collaborating with development, support and product management departments.
• Quality consciousness and a highly structured approach to work.
• Proactive mindset and willingness to help shape and improve processes.
• Great enthusiasm for knowledge transfer and direct interaction with users and customers.
• Native‑level proficiency in German or English, with business fluency in the other language.
• Willingness to travel internationally.

Our Values

About 2,500 employees are committed to creating a safer world with innovative technology. Our culture is built on fairness, trust, mutual respect and appreciation. As an international company, we value diversity and recruit regardless of age, gender, origin, ethnicity, sexual orientation or religion. We provide fair and good working conditions, optimum work‑life balance and equal development opportunities, focusing on long‑term working relationships.

Benefits

Long‑term career opportunities in a profitable Austrian company with a supportive corporate culture. Modern office facilities with excellent public‑transport connections; flexible home‑office options; mentoring programmes; fitness and wellness initiatives; and a range of IT equipment and support programmes.

Salary and Compensation

The remuneration for this position consists of the collective agreement minimum salary of €51,157 gross per year (based on a 38.5‑hour week) plus an overpayment in line with the market, depending on professional qualifications and experience.

How to Apply

We look forward to receiving questions and applications from interested candidates. Apply now to become part of Frequentis and contribute to a safer world.

Contact:
Ruth Doppelreiter – Human Resources
[phone]