Event - und Groups Manager (m/w/d)

Accor; Wien; On-site; EUR 36,000 - 43,000; Full time

Benefits offered by this job

Up to 10 free nights per year

Discounts at bars/restaurants/hotels

Partner company offers

Part-time models / flexible schedules

Staff party

Job summary

25hours Hotel MuseumsQuartier in Vienna is seeking an experienced Head of Events & Groups to lead the events team, ensuring flawless execution while managing budgets and KPIs to meet commercial objectives.

You will plan and oversee events, seminars, internal functions, and customer projects, collaborating with F&B and maintaining key client relationships to drive new business.

Qualifications

• Several years of experience in events and catering.
• Initial leadership experience.
• Hospitality sector experience preferred.
• Demonstrated ability to motivate a team and manage budgets.
• Reliability and clear communication across internal/external teams.

Responsibilities

• Oversee Events & Groups, ensuring smooth execution and KPI monitoring.
• Plan, coordinate, and manage events, seminars, internal functions, and client projects.
• Collaborate with F&B teams through cost calculations to billing.
• Jointly manage key accounts with Sales Manager and develop new business.
• Implement post-event improvements and address customer feedback.
• Remain organized and calm during peak periods; act as brand ambassador.

Skills

Leadership

Events planning

Hospitality experience

Budget management

Client relationships

People management

Organizational skills

Communication

Job description

We call the 25hours Hotel at the MuseumsQuartier our colorful circus. Life is vibrant here, from the ground floor to the attic. And right outside the door, there's a park and top-notch cultural entertainment. We love making use of it for a shared after-work experience. At our place, relationships are friendly and family-like—before, during, and after work.

Job Description

What your workday looks like …

• You take overall responsibility for our Events & Groups department and, together with your team, ensure the smooth execution of all events. At the same time, you keep a close eye on budgets, KPIs, and commercial objectives.
• You are responsible for the planning, coordination, and management of events, seminars, internal functions, and customer partnership projects.
• You work closely with our internal Food & Beverage (F&B) departments, overseeing every stage of an event—from cost calculations and planning through to final billing.
• Together with our Sales Manager, Mario, you manage our key accounts, build long-term client relationships, and actively contribute to new business development and customer acquisition.
• Following each event, you independently implement improvement measures and handle customer complaints professionally to ensure continuous service excellence.
• You stay organized and keep a cool head, even when every event space in the hotel is fully booked and everything is happening at once.
• As a brand ambassador for 25hours Hotels, you build strong relationships with our clients and ensure that every event becomes an unforgettable experience.

Qualifications

Your personality matters more than your resume …

• You have several years of experience in the events and catering industry and have gained initial leadership experience. Ideally, you also have previous experience in the hospitality sector.
• You impress our clients with your positive attitude and enthusiasm. During site inspections, you always have the right answer and go the extra mile to make every request possible. With your hands-on mentality, you're always ready to step in and ensure every event runs smoothly.
• As Head of Department, you enjoy motivating your team and supporting their individual development. You conduct performance and development reviews, raise awareness of budget responsibilities, celebrate team successes, and manage staff scheduling.
• You work independently, stay well organized, and keep a cool head even with a busy schedule. Reliability, clear communication, and prompt follow-up—both internally and externally—come naturally to you.
• You bring not only your expertise, but also your personality.

Additional Information

What’s in it for you…

• Get to know our 25hours Hotels and enjoy up to 10 free nights per year as an employee.
• As part of Ennismore, benefit from generous discounts in our bars, restaurants, and hotel bookings worldwide.
• Take advantage of attractive offers from our partner companies.
• Balance your personal life with work – we are open to part-time models, mini-jobs, and individual arrangements.
• Be part of our vibrant staff party and much more!

The gross monthly salary is € 3.500,00 with market-competitive overpayment based on qualifications and experience.

We look forward to meeting you!