Event - und Groups Manager (m/w/d)

25hours Hotels

Wien

Presencial

EUR 36 000 - 43 000

Tempo integral

há 36 horas

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Currículo e carta de apresentação personalizados, prontos a enviar.

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Vantagens oferecidas por esta oferta de emprego

Free nights

Employee discounts worldwide

Partner offers

Part-time options

Staff events

Resumo da oferta

25hours Hotels in Vienna is seeking a proactive Head of Events & Groups to lead a dynamic team and ensure flawless execution of conferences, seminars, and banquets. You’ll manage budgets, KPIs, and commercial targets while coordinating planning, cost calculations, and final billing with our F&B and sales colleagues.

As a brand ambassador you’ll cultivate long-term client relationships, drive new business, and implement improvement measures after each event to sustain top-tier service even during

Qualificações

Several years of experience in events and catering with leadership exposure.
Excellent client-facing and presentation skills.
Strong budgeting and KPI awareness.
Proactive, reliable and highly organized.

Responsabilidades

Lead the Events & Groups department and oversee all events.
Coordinate planning, cost calculations, and final billing with F&B and Sales.
Manage key accounts and build long-term client relationships.
Drive new business development and customer acquisition.
Implement post-event improvements and resolve customer issues.

Conhecimentos

Events & catering leadership

Budgeting & KPIs

Client relationship management

Team management

Hospitality industry experience

Descrição da oferta de emprego

Company Description

SHOW WHAT YOU CAN...

We call the 25hours Hotel at the MuseumsQuartier our colorful circus. Life is vibrant here, from the ground floor to the attic. And right outside the door, there's a park and top-notch cultural entertainment. We love making use of it for a shared after-work experience. At our place, relationships are friendly and family-like - before, during, and after work.

Job Description

What your workday looks like …

You take overall responsibility for our Events & Groups department and, together with your team, ensure the smooth execution of all events. At the same time, you keep a close eye on budgets, KPIs, and commercial objectives.

You are responsible for the planning, coordination, and management of events, seminars, internal functions, and customer partnership projects.

You work closely with our internal Food & Beverage (F&B) departments, overseeing every stage of an event—from cost calculations and planning through to final billing.

Together with our Sales Manager, Mario, you manage our key accounts, build long-term client relationships, and actively contribute to new business development and customer acquisition.

Following each event, you independently implement improvement measures and handle customer complaints professionally to ensure continuous service excellence.

You stay organized and keep a cool head, even when every event space in the hotel is fully booked and everything is happening at once.

As a brand ambassador for 25hours Hotels, you build strong relationships with our clients and ensure that every event becomes an unforgettable experience.

Qualifications

Your personality matters more than your resume …

You have several years of experience in the events and catering industry and have gained initial leadership experience. Ideally, you also have previous experience in the hospitality sector.

You impress our clients with your positive attitude and enthusiasm. During site inspections, you always have the right answer and go the extra mile to make every request possible. With your hands-on mentality, you're always ready to step in and ensure every event runs smoothly.

As Head of Department, you enjoy motivating your team and supporting their individual development. You conduct performance and development reviews, raise awareness of budget responsibilities, celebrate team successes, and manage staff scheduling.

You work independently, stay well organized, and keep a cool head even with a busy schedule. Reliability, clear communication, and prompt follow-up - both internally and externally - come naturally to you.