Director, AI-Driven Enterprise Professional Services (Remote)

Jobgether SRL; Österreich; Remote; EUR 116,000 - 169,000; Full time

Benefits offered by this job

Salary 130k-190k USD

Fully remote

Flexible time off

Competitive benefits

Inclusive workplace

Global collaboration

AI-enabled workflows

High autonomy

Job summary

Lever, Inc. is seeking a Director of Professional Services for WordPress VIP, based in Austria, to lead an enterprise delivery organization. You’ll shape migrations, implementations, and complex engagements with AI-driven delivery at the core.

You’ll own revenue, margins, pricing, and expansion, build repeatable offerings, and partner with Sales, Product, Support, and Account Management to drive outcomes in a fully remote environment.

Qualifications

• 8+ years of leadership in Professional Services or delivery.
• 5+ years delivering enterprise SaaS/PaaS services.
• Experience building and pricing a services portfolio.
• Commercial ownership beyond delivery including expansion.
• Strong knowledge of AI-augmented delivery models.
• Ability to work with executive stakeholders and peers.
• Proven people leadership and coaching ability.
• Operator-first mindset with strategic execution.
• Excellent written and verbal communication skills.
• Comfort in a fast-changing, distributed environment.

Responsibilities

• Lead and manage a Professional Services organization of engineers and delivery managers.
• Own end-to-end delivery performance: health, escalations, outcomes, quality.
• Build an AI-augmented delivery model to accelerate execution.
• Develop a portfolio of offerings that are scalable and billable.
• Own commercial performance: revenue, margin, pricing, expansion.
• Partner with Sales to scope, price, and transition deals to delivery.
• Set strategic direction and operating plans within Customer Experience.
• Differentiate services with clear value propositions and evidence.
• Collaborate with Product/Support/Account Management for feedback loops.
• Represent Services with senior stakeholders and customers on complex engagements.
• Coach delivery professionals to improve practice and leadership.

Skills

Leadership

Enterprise SaaS

Commercial ownership

AI in delivery

Stakeholder management

People leadership

Strategic thinking

Communication skills

Delivery coaching

Operational excellence

Job description

Lever, Inc. is seeking a Director of Professional Services for WordPress VIP, based in Austria, to lead an enterprise delivery organization. You’ll shape migrations, implementations, and complex engagements with AI-driven delivery at the core.

You’ll own revenue, margins, pricing, and expansion, build repeatable offerings, and partner with Sales, Product, Support, and Account Management to drive outcomes in a fully remote environment.