Customer Fulfillment & Data Coordinator

Ball Corporation; Ludesch; On-site; EUR 46,000 - 57,000; Full time

Benefits offered by this job

Severance pay

Pension provision

Company doctor

Meal allowance

Bike leasing

Service anniversary bonus

Employee assistance program

Job summary

Ball Corporation in Austria is seeking a customer support professional to ensure on-time deliveries, manage orders, and coordinate data in Promenta. You will liaise with customers and shipping partners to meet commitments and resolve issues quickly.

The role requires experience in customer support, knowledge of SAP and MS-Office, and fluency in English and German. The position offers a flexible modern work environment and a competitive annual salary.

Qualifications

• Experience in customer support.
• Knowledge of SAP and MS-Office.
• Fluent in English and German, spoken and written.

Responsibilities

• Fulfilling customer requirements through on-time deliveries and proactive communication about delays.
• Correct management of assigned delivery orders in cooperation with the responsible shipping companies.
• Timely forwarding of all incoming complaints and claims to the responsible departments.
• Reports and stock level updates of cans from SAP.
• Coordinate delivery of cans and lids from Ball plants and monitor stock levels.

Skills

English & German

Tools

SAP

MS Office

Job description

Ball Corporation in Austria is seeking a customer support professional to ensure on-time deliveries, manage orders, and coordinate data in Promenta. You will liaise with customers and shipping partners to meet commitments and resolve issues quickly.

The role requires experience in customer support, knowledge of SAP and MS-Office, and fluency in English and German. The position offers a flexible modern work environment and a competitive annual salary.