CF Admin Red Bull

Ball Corporation; Ludesch; On-site; EUR 46,000 - 57,000; Full time

Benefits offered by this job

Severance pay

Pension provision

Company doctor

Meal allowance

Bike leasing

Service anniversary bonus

Employee assistance program

Job summary

Ball Corporation in Austria is seeking a customer support professional to ensure on-time deliveries, manage orders, and coordinate data in Promenta. You will liaise with customers and shipping partners to meet commitments and resolve issues quickly.

The role requires experience in customer support, knowledge of SAP and MS-Office, and fluency in English and German. The position offers a flexible modern work environment and a competitive annual salary.

Qualifications

• Experience in customer support.
• Knowledge of SAP and MS-Office.
• Fluent in English and German, spoken and written.

Responsibilities

• Fulfilling customer requirements through on-time deliveries and proactive communication about delays.
• Correct management of assigned delivery orders in cooperation with the responsible shipping companies.
• Timely forwarding of all incoming complaints and claims to the responsible departments.
• Reports and stock level updates of cans from SAP.
• Coordinate delivery of cans and lids from Ball plants and monitor stock levels.

Skills

English & German

Tools

SAP

MS Office

Job description

At Ball, integrity and trust are the foundation of who we are. Guided by our core values —\"We Care. We Work. We Win.\"— we create a culture where every voice matters and every idea drives progress.

Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Your Opportunity to Make an Impact

Role

At Ball, every role contributes to something bigger. Learn how this opportunity will allow you to grow your career while making a lasting impact on our business, our communities, and our planet:

You will contribute to Ball's success by ensuring maximum customer satisfaction through on-time deliveries, order management, and close collaboration with all relevant employees and partners. Additionally, you will coordinate master data procurement and management in Promenta.

How You'll Make a Difference

The responsibilities below represent more than daily tasks. They are opportunities to make a difference, collaborate with talented colleagues, and contribute to meaningful outcomes:

• Fulfilling customer requirements through on-time deliveries and immediate contact with the customer in the event of a foreseeable delivery delay.
• Correct management of assigned delivery orders in cooperation with the responsible shipping companies.
• Timely forwarding of all incoming complaints and claims to the responsible departments.
• Reports and sales tables of the stock levels of cans from SAP.
• Delivery of cans and lids from other BALL plants through.continuous monitoring of stock levels.
• Close continuous collaboration with the planning of the Central Hub.
• Creation and management of customer recycling orders.

What Helps You Thrive In This Role

We're looking for curious minds, collaborative spirits, and motivated professionals ready to make an impact. Here are the skills and experiences that will help you succeed in this role:

• Experience in customer support.
• Preferable knowledge of SAP and MS-Office.
• Fluent English and German, spoken and written.

Work Environment

Flexible modern work environment

Hiring Rate

From 51400 EUR gross per year. The final salary will be determined based on the candidate’s education, experience, knowledge, skills, and abilities, as well as internal equity and market benchmarks.

Bonus Plan

This position is eligible to participate in Ball’s annual incentive compensation program.

Comprehensive Benefits Package

• Severance pay scheme
• pension provision
• company doctor
• meal allowance
• bike leasing program
• service anniversary bonus
• employee assistance program

If you have a disability and/or long-term health condition that impacts your ability to access any of the information outlined in the job application process, please do not hesitate in letting us know, so that we can endeavour to provide it you in the most accessible format. Please email [e-mail] with your access request, and somebody will respond to you within 3 business days.

Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.

Job Grade: Global Grade 9