CSM Academy: SAP Customer Success Trainee (Austria)

SAP SE; Wien; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

SAP SE is seeking a Customer Success Manager for the SAP Academy for Customer Success in Austria. This hybrid role involves guiding customers through their journey with SAP solutions, increasing satisfaction and retention, and managing key milestones.

With 2–3 years of experience in consulting or account management, candidates will lead strategies to drive success and ensure customer health. Relevant skills include emotional intelligence, problem-solving, and strong business acumen.

Qualifikationen

• Experience supporting customers and driving business transformation.
• Ability to deliver strategic guidance and solutions.
• Strong learning and adaptation skills.

Aufgaben

• Guide customers through their business journey with SAP solutions.
• Increase customer satisfaction, retention, and renewals.
• Manage key customer milestones throughout their lifecycle.

Kenntnisse

Customer relationship management

Business transformation support

Problem-solving

Creative thinking

Emotional intelligence

Ausbildung

2–3 years experience in consulting or account management

Jobbeschreibung

SAP SE is seeking a Customer Success Manager for the SAP Academy for Customer Success in Austria. This hybrid role involves guiding customers through their journey with SAP solutions, increasing satisfaction and retention, and managing key milestones.

With 2–3 years of experience in consulting or account management, candidates will lead strategies to drive success and ensure customer health. Relevant skills include emotional intelligence, problem-solving, and strong business acumen.