Solution Advisor Associate - SAP Academy for Customer Success - Austria (Hybrid)

SAP; Wien; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

SAP in Wien is looking for a Solution Advisor to identify and solve business challenges. The role involves creating high-impact software demonstrations and participating in customer engagement activities.

Ideal candidates should have 2-3 years of experience, customer-facing skills, and proficiency in English and German. The position offers a hybrid work model with competitive pay and benefits.

Qualifikationen

• 2-3 years of professional experience with a strong foundation in technical and business processes.
• Strong ability to quickly learn new concepts and adapt to changing environments.
• Understanding of AI fundamentals and their applications.

Aufgaben

• Participate in customer discovery sessions to identify business challenges.
• Create and deliver software demonstrations that compel customer selection.
• Provide demand generation support through marketing events.

Kenntnisse

Customer-facing skills

Technical and business process knowledge

Problem-solving skills

Project management

Proficiency in English and German

Adaptability

Jobbeschreibung

Overview

We help the world run better. At SAP, we keep it simple: you bring your best to us, and we bring out the best in you. We are builders touching over 20 industries and 80% of global commerce, and we need your talents to shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What’s in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Who You’ll Become

A Solution Advisor works closely with customers and prospects to identify and solve business challenges and meet their strategic objectives using SAP solutions. As part of the sales team, a Solution Advisor is the subject‑matter expert responsible for the functional and technical knowledge within the sales cycle. The role includes participating in discovery sessions, executive meetings, and presentations, delivering software demonstrations, and participating in marketing events and Design Thinking sessions to generate demand.

What You’ll Do

• Successfully complete a 10‑month program that strengthens a foundation for a successful customer‑facing career at SAP.
• Participate in experiential learning opportunities with colleagues from all over the world and acquire a wide variety of business, industry and SAP solution skills while working with emerging and cutting‑edge technologies.
• Receive on‑the‑job training under the mentorship of a senior Solution Advisor while working with customers to gain real world experience and guide them through their digital transformation journey.
• Lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation.
• Create and deliver high‑impact software demonstrations that compel customers to select SAP over competitors.
• Provide demand generation support through marketing events and respond to request for proposals to support deal execution.

What You Bring

• 2‑3 years of professional experience with a strong foundation in technical and business processes, exposure to relevant technologies/solutions, and customer‑facing skills.
• Technical and business process knowledge, combined with hands‑on experience using relevant technologies and industry‑standard tools to support solution delivery and operational efficiency.
• A cooperative and productive approach to working relationships, internally and externally.
• A strong ability to quickly learn new concepts, adapt to changing environments, and apply knowledge to deliver results.
• Understanding of AI fundamentals, uses, and ethics, to identify business problems solvable with AI.
• Strong business acumen, including demonstrated knowledge of business processes and/or industries.
• Proficiency in English and German to engage with our global network.
• AI focus areas: AI Adoption Mindset, Agentic AI Day‑to‑Day Practice, and Context Engineering.
• A curious and agile mindset, with a passion for learning and the resilience to adapt in a fast‑paced, evolving environment.
• Strong problem‑solving, project management, and creative thinking skills, with the ability to collaborate across teams and communicate ideas clearly and effectively.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• A growing foundation in business acumen and emerging technologies—especially artificial intelligence—paired with a results‑oriented approach and the courage to take initiative.

Program Details

The SAP Academy for Customer Success is a global development program designed for talent early in their career. The program starts in March 2027, with the recruitment process expected to be completed by December 2026.

The hybrid work setup consists of three days a week in the office or on‑site with customers or partners. A practical and immersive portion of the program will likely involve participants spending four weeks, spread across two trips, in San Ramon, California. During intensive phases of the program, all participants must be fully engaged; vacation will not be approved during critical times.

Participants will earn competitive pay and benefits.

Equal Employment Opportunity

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates may be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 454110 | Work Area: Presales | Expected Travel: 0 - 100% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: