Cordial host - Reception and guest service (m/f/d)

Harisch Hotels; Kitzbühel; On-site; EUR 21,000 - 29,000; Full time

Job summary

Harisch Hotels in Kitzbühel welcomes you to Hotel Goldener Greif as a versatile team member, supporting front office and breakfast service for 40 or 30 hours per week in a 4-star setting.

You will handle guest check-ins and check-outs, assist with breakfast, maintain order across the lobby, and help guests with transfers and concierge tasks. German or English language skills are advantageous, and enthusiasm for guest care is essential.

Qualifications

• Experience in hospitality and front office is desirable.
• Open to motivated career changers.
• Ability to handle challenges with guests in mind.
• Good German or English language skills are an advantage.

Responsibilities

• Handling guest check-ins and check-outs
• Assisting with breakfast service and setting up/clearing breakfast buffet
• Ensuring smooth organisational processes within the departments
• Looking after and advising our discerning guests
• Keeping the restaurant and reception areas clean and well maintained
• Carrying out mise en place duties
• Performing concierge duties, such as organising transfers
• Handling tasks such as cash register management, control activities, correspondence and making phone calls

Skills

Front office

Breakfast service

Guest care

Team spirit

Communication skills

POS system

Tools

POS system

Job description

Welcome to the most beautiful workplace in the Kitzbühel Alps!

The 4-star Hotel "Goldener Greif" has been owned by the Harisch family since 1897 and, as a traditional hotel in the heart of Kitzbühel's city center, impresses with its familiar flair and feel-good moments. Guests experience a rustic, cozy atmosphere with modern accents in 37 individually designed rooms. The Hotel "Goldener Greif" also offers a rich breakfast buffet with a focus on regionality and quality.

To strengthen our Hotel Goldener Greif team, we are looking for a versatile full or part-time team member to support both the front office and breakfast service for 40 or 30 hours per week.

What is there to do?

• Handling guest check-ins and check-outs
• Assisting with breakfast service as well as setting up and clearing the breakfast buffet
• Ensuring smooth organisational processes within the departments
• Looking after and advising our discerning guests
• Keeping the restaurant and reception areas clean and well maintained
• Carrying out mise en place duties
• Performing concierge duties, such as organising transfers
• Handling tasks such as cash register management, control activities, correspondence and making phone calls

What should you bring with you?

• Experience in hospitality and front office is desirable
• Suitable for motivated career changer
• Ability to handle challenges confidently, independently and always with the guest in mind
• Solution-oriented, organized and structured way of working
• Team spirit and a strong sense of cooperation
• Good communication skills
• Good German or English language skills are an advantage
• ...and above all, a passion for your job!

We offer a salary for this position based on the collective agreement for the catering and hotel industry in Tyrol. An overpayment is a matter of course for us with appropriate qualifications and will be agreed in a personal interview.